https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205338#M925 Thank you for your response, now I know it's not our portal. I try to do the work around with no luck of getting it to work unfortunately.<BR /> Tue, 23 Aug 2022 11:57:22 GMT SamanthaOsborne1 2022-08-23T11:57:22Z https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205154#M923 <P>I am using 10.9 Enterprise Portal and I have QuickCapture app. I want to deploy the Photo inspection template to create a project but it says error "Can't create project due to an unknown error, Please try again. If the error persists contact Esri support." Has this happen to anyone. I tried multiple templates and all comes up with this. Might be worth mentioning I am on a CAC access computer so maybe the templates wont work because of some kind of firewall or something? I did&nbsp; it on Arcgis online and it worked fine. Thanks for any input.</P> Mon, 19 Sep 2022 20:54:04 GMT https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205154#M923 SamanthaOsborne1 2022-09-19T20:54:04Z https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205160#M924 <P>Hi&nbsp;<a href="https://community.esri.com/t5/user/viewprofilepage/user-id/418672">@SamanthaOsborne1</a>&nbsp; This is a known issue on 10.9 portal. Please try signing in to your ArcGIS Enterprise portal from the QuickCapture website directly&nbsp;<A href="https://www.arcgis.com/apps/quickcapture/" target="_blank">https://www.arcgis.com/apps/quickcapture/</A>, and use the Esri templates. This is documented at <A href="https://doc.arcgis.com/en/quickcapture/faq/faq-prepare.htm#anchor15" target="_blank">https://doc.arcgis.com/en/quickcapture/faq/faq-prepare.htm#anchor15</A></P> Mon, 22 Aug 2022 20:52:08 GMT https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205160#M924 Mandy_Li 2022-08-22T20:52:08Z https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205338#M925 Thank you for your response, now I know it's not our portal. I try to do the work around with no luck of getting it to work unfortunately.<BR /> Tue, 23 Aug 2022 11:57:22 GMT https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205338#M925 SamanthaOsborne1 2022-08-23T11:57:22Z https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205439#M926 <P>Hi&nbsp;<a href="https://community.esri.com/t5/user/viewprofilepage/user-id/418672">@SamanthaOsborne1</a>&nbsp;we could do a screen share to troubleshoot the issue if you don't mind. You can reach me at&nbsp;<A href="mailto:xiaoxu_li@esri.com" target="_blank">xiaoxu_li@esri.com</A>&nbsp;</P> Tue, 23 Aug 2022 15:39:50 GMT https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1205439#M926 Mandy_Li 2022-08-23T15:39:50Z https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1338074#M1164 <P>I also have the same issue with 10.8.1 portal. I tried what has been suggested as solution but it did not work for me.</P> Sun, 15 Oct 2023 23:52:19 GMT https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1338074#M1164 Dionisiobattad 2023-10-15T23:52:19Z https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1677210#M1472 <P>Hi, I am currently having the same issues with QuickCapture, been trying to deploy a template but it's been throwing the same error</P> Sat, 10 Jan 2026 23:56:40 GMT https://community.esri.com/t5/arcgis-quickcapture-questions/quickcapture-with-enterprise-template-error-deploy/m-p/1677210#M1472 Paul-Jackson 2026-01-10T23:56:40Z