topic Re: ArcGIS Pro Startup Page Silhouette Issue in ArcGIS Pro SDK Questions

ArcGIS Pro Startup Page Silhouette Issue

JoeMadrigal — Wed, 05 May 2021 22:31:22 GMT

I'm using the latest software version ArcGIS Pro 2.7.3. My startup page has a white rectangular silhouette that covers part of the page. This also happens when I program a custom start page. It sort of looks like the same size as one of my panes that is docked to the right of the screen. Any idea how I debug this and get that removed?

Its quite obvious, I don't think I need to circle it:

arcgispic.jpg

Re: ArcGIS Pro Startup Page Silhouette Issue

Wolf — Thu, 06 May 2021 17:47:46 GMT

Hi Joe,

I tried this using Pro 2.7.3 and I can't duplicate your issue, however, I had a similar issue with Outlook about a month back where I saw a similar 'silhouette' across the top of my outlook window. After I updated my OS and video drivers the problem went away.

Here's my startup screen:

Wolf_0-1620323289677.png

Re: ArcGIS Pro Startup Page Silhouette Issue

JoeMadrigal — Thu, 06 May 2021 19:28:00 GMT

Thanks for the tip. I'll check my drivers although one of my colleagues is seeing the same thing. If I remove all my add-ins, it goes away. If I reinstall my add-in that I have been developing, I see it again.

Re: ArcGIS Pro Startup Page Silhouette Issue

Wolf — Thu, 06 May 2021 20:22:49 GMT

Ok that narrows it down. Can you try to figure out which add-in is causing the issue and then share the config.daml for that add-in?

Re: ArcGIS Pro Startup Page Silhouette Issue

JoeMadrigal — Mon, 10 May 2021 14:13:20 GMT

Its actually my add-in I'm creating. Ugh, I need to strip down the config.daml so I share it. I'll keep working it. Thanks.

Re: ArcGIS Pro Startup Page Silhouette Issue

JoeMadrigal — Tue, 25 May 2021 04:12:25 GMT

@Wolf With your hint I nailed it down to one of my panes in my Add-in. I have a webbrowser control inside my pane. If I remove it, the the white rectangle goes away. I'm using it so I can print html status messages to a console like window (my pane). Maybe ArcGIS doesn't support webbrowser control inside pane in this way? I'll have to think of an alternative way to display html if I can't fix.

Re: ArcGIS Pro Startup Page Silhouette Issue

Wolf — Tue, 25 May 2021 15:07:58 GMT

I will take a look at this. As a workaround: ArcGIS Pro is using the Chromium Web Control and you can find a sample (also using a pane) here: arcgis-pro-sdk-community-samples/Framework/ChromiumWebBrowserSample at master · Esri/arcgis-pro-sdk-community-samples (github.com) and some documentation about the browser control here: ProConcepts Framework · Esri/arcgis-pro-sdk Wiki (github.com)