topic Re: ArcPro: Some Performance (or lack therof) Stats in ArcGIS Pro Questions

ArcPro: Some Performance (or lack therof) Stats

RobertStevens — Mon, 27 May 2019 20:53:34 GMT

Just tried to use Pro 2.3.3 on MacBook Pro 2015, 8G, windows 10. All known patches installed.

I start Pro: it takes 3mins 32 secs (3:32) to even ask me what project I wish to open.

I click the project I want: 6:10 later it finishes drawing a map; not the map I actually want from the project; it isn't done yet though. Task Manager shows the CPU running at 100% for a good 2:00 even after there is no discernable change to the display. I choose the map I actually want display, go and make tee... and it still isn't done 5:00 later.

There are words for software like this. The most polite is unusable.

Re: ArcPro: Some Performance (or lack therof) Stats

DanPatterson_Retired — Mon, 27 May 2019 21:42:32 GMT

Something is wrong.

18.42 seconds from the time I clicked the ArcGIS Pro shortcut on my desktop, I selected a project and it opened.

Microsoft Surface Book II

Re: ArcPro: Some Performance (or lack therof) Stats

DanPatterson_Retired — Tue, 28 May 2019 06:08:22 GMT

I see you have a related rant

ArcPro -- were it any slower it would run backwards

Could be with the machine

Are you using Boot Camp ? and following the recommendations in the help?

Run ArcGIS Pro on a Mac—ArcGIS Pro | ArcGIS Desktop

Re: ArcPro: Some Performance (or lack therof) Stats

ThomasColson — Tue, 28 May 2019 11:36:47 GMT

At 8 GB of Ram, you're in the "Recommended" hardware range (https://pro.arcgis.com/en/pro-app/get-started/arcgis-pro-system-requirements.htm), which means Pro will simply start. However, 8 GB is not enough for Pro to actually do anything (e.g open a project, save, etc...). From ESRI "The system requirements listed for ArcGIS Pro are the minimum requirements to open and run the software. "

It has been our experience that 16 GB of RAM barely runs Pro, 32 "get's the job done", and if you spend your entire day doing GIS, sport for 48 or 64.

If you're using the same machine as in this post (https://community.esri.com/thread/164355), I'm pretty confident that your video card (driver) is no longer compatible.

Re: ArcPro: Some Performance (or lack therof) Stats

KoryKramer — Tue, 28 May 2019 12:36:52 GMT

Dan and Tom's questions are very important. Please let the thread know if you're running Bootcamp or other:

Re: ArcPro: Some Performance (or lack therof) Stats

MichaelVolz — Tue, 28 May 2019 15:16:58 GMT

Have you tried installing ArcMap 10.x on this machine to compare it's performance? It seems at the least you will need to up your hardware budget for machines running Pro that worked fine with ArcMap (dedicated graphics card). This increased cost could be problematic for all, but especially for small shops with very limited budgets.

Re: ArcPro: Some Performance (or lack therof) Stats

RobertStevens — Tue, 28 May 2019 19:06:33 GMT

I use Parallels to run a windows VM. That Pro 2.3 cannot run with such a configuration was a bit of a bombshell. But I have experienced plenty of performance problems with 2.2. However, I have a bootcamp partition to hand, and will report back on my experience using it on both 2.2 and 2.3

I am stunned when I read that 32G is needed for this product, and that even 48 or even 64G is advisable! Basically, then, this product cannot run on any but the highest end machines. But how is it, then, that when I run task monitor on windows I never see that memory used go about about 3.6 G? I simply do not understand, given that observation, how install ten times as much memory will make any difference!?

Rob Stevens

Re: ArcPro: Some Performance (or lack therof) Stats

RobertStevens — Tue, 28 May 2019 19:35:04 GMT

Update:

I today used Pro 2.3 to do exactly what I reported at the start of this thread. It started acceptably fast (not blindingly fast, but about 50 seconds to ask which project I sihsed to open, and then 1 minute to bring up the map.

What is different? Well, I had severe internet connectivity problems when I ran this before. So, my best guess is that the software was doing some busy wait on some transaction over the Internet which was never going to complete.

This is just a guess, but that is the only thing that is different. If this hypothesis is correct, then this condition needs to be fixed. This is a desktop app. It should not get hung by some inability to communicate with some ESRI server, for whatever reason. At a minimum it should report the condition and stop.

Can someone from ESRI confirm/deny that this might be the issue?

Stay tuned for BOOTCAMP results.

Re: ArcPro: Some Performance (or lack therof) Stats

KoryKramer — Tue, 28 May 2019 19:39:52 GMT

I can confirm that that might be the issue. Certain calls to portals (whether reachable or not; which could be considered not reachable with poor to no internet) were running on the main thread. I believe that stuff was moved to background threads for the upcoming 2.4 release. So, that could be some of what you were experiencing there.

Re: ArcPro: Some Performance (or lack therof) Stats

MichaelVolz — Tue, 28 May 2019 19:47:56 GMT

Are you using SDE for any data sources in your maps, especially related to editing the data? My org sees slowness when editing SDE data so it would seem like moving calls to portals to the background would help with your slowness, but this change in Pro 2.4 might not help with SDE slowness.

Re: ArcPro: Some Performance (or lack therof) Stats

DanPatterson_Retired — Tue, 28 May 2019 20:00:31 GMT

Robert... are you able to take ArcGIS Pro 'offline'

No need to run into the deepest part of the forest far from civilization to see whether it is the software 'calling home'

Re: ArcPro: Some Performance (or lack therof) Stats

ThomasColson — Wed, 29 May 2019 10:52:05 GMT

At start up, if you have catalog view activated, excessive calls to "Living Atlas" are being made. Fire up Wireshark when you're Pro install is starting up.

Re: ArcPro: Some Performance (or lack therof) Stats

RobertStevens — Wed, 29 May 2019 15:31:26 GMT

I don't know much about SDE. The basemap I use is one available online at ESRI's site.

Does that not get cached locally? Al other datasets I use certainly are local.

Re: ArcPro: Some Performance (or lack therof) Stats

RobertStevens — Wed, 29 May 2019 17:30:43 GMT

Followup: the only non local dataset I have is from

World_Street_Map (MapServer)

The layer is cached though the cache will be invalidated if the original basemap layer changes on ESRI's server.

Today, when I run pro, windows VM under Parallels, and this time with no internet outages, I find nearly the same thing as in my original post.

After I select a project, it takes forever to draw, the CPU on windows goes to 100%. The only difference between today and yesterday, afaik, is that I increased (in Parallels) the amount of graphic memory from 250M to 1G as recommended by ESRI.

I need hardly add that when the CPU on the windows VM is running at 100% it becomes impossible to do anything. Every action takes an eternity.. the desktop becomes completely unresponsive. Even to start Windows Task Monitor so I can kill the blessed thing is difficult.

Next step is to use Wireshark to see what is afoot.

Re: ArcPro: Some Performance (or lack therof) Stats

RobertStevens — Sun, 02 Jun 2019 13:45:25 GMT

Update.

I have experimented further. Pro2.3 running in a VM Parallels machine with 8G RAM exhibits really erratic behavior. Sometimes it seems to come up normally. But not infrequently, the display is accompanied by much flashing, by a black overlay on the map I am trying to display, which also flashes on and off, and the VM, as reported by Windows Task Monitor, shows the CPU running at 100%. This can persist for minutes, but I have no reproducible number.

Task Monitor never shows that there is RAM exhaustion. It never seems to report using more than about 4G out of 8G).

One thing I would say to ESRI. It is generally not helpful that, when I open a project, the software just works on displaying the last map I used. I frequently wish to view some other map, and the software's efforts at displaying a map I don't wish to see are a complete waste. Please, after I choose the project, let me choose the map. Am I the only person that has multiple (many) maps within a single project?

So far I cannot replicate this in BOOTCAMP. I am running Pro2.2 in BOOTCAMP. A posting in this thread suggests that there is a major difference between 2.2 and 2.3 in the way the graphics is being handled.

One thing I know from past experience. Old maps I have, which used a basemap from Business Analyst (BA), never display. Those old BA basemaps have multiple graphics layers set to display at various magnifications. Pro just cannot seem to handle that at all.

Re: ArcPro: Some Performance (or lack therof) Stats

KoryKramer — Sun, 02 Jun 2019 16:03:08 GMT

Yes, as stated earlier in the thread, ArcGIS Pro 2.3 is not supported running on Parallels.

For the comment about graphics layers from ArcMap, map graphics are not supported in ArcGIS Pro (https://community.esri.com/ideas/10410-graphics-and-free-text-in-arcgis-pro-maps). If maps are not importing at all, please work with technical support: https://support.esri.com/en/contact-tech-support

The expected behavior is that the map would import, and in the Notifications you would get an error, "Data frame has at least one annotation group that is enabled and contains graphics"

Re: ArcPro: Some Performance (or lack therof) Stats

DanPatterson_Retired — Sun, 02 Jun 2019 22:50:31 GMT

way at the top https://community.esri.com/message/854821-re-arcpro-some-performance-or-lack-therof-stats?commentID=854821#comment-85482…

was the link for Mac requirements

Run ArcGIS Pro on a Mac—ArcGIS Pro | ArcGIS Desktop

I suspect that may be the root cause

Re: ArcPro: Some Performance (or lack therof) Stats

AndrewQuee — Mon, 03 Jun 2019 01:15:59 GMT

I can't speak to Macs, but on PC desktop 16GB has been our minimum configuration for years. I opened a random project and am now using 6GB ram already before even doing anything. Only part of this is Pro, but everything eats resources nowadays, just Windows and business apps eats 4GB all by themselves. We do have an Apple running Desktop in a VM and it suffers due to running two OS' at once.

Our new workstations run 64GB ram, and this seems suitable for intensive work.

Re: ArcPro: Some Performance (or lack therof) Stats

RobertStevens — Fri, 21 Jun 2019 18:53:24 GMT

Yes, have had arcmap installed for years. I wouldn't call that blindingly fast either. But, aside from these ESRI products, windows is doing no other user tasks. Arcmap is a 32 bit app (still, isn't it?) and so we surely cannot gain very much performance by installing more memory, can we?

Re: ArcPro: Some Performance (or lack therof) Stats

AndrewQuee — Mon, 24 Jun 2019 01:24:31 GMT

It depends. Ram is (relatively) cheap, your time is presumably not. While it may not make a difference right now, as soon as you run out of memory and start hitting pagefile (caching applications to hard drive) and getting the dreaded disk chatter and slowdown from Days Of Yore. (Good times running processes overnight on tiny Pentium Celerons)

It also depends on what you're doing. We process in FME, Modeller and Bentley with big data. For production efficiency some users run two or even three(!) ArcMaps side by side, or ArcMap plus Pro. That's before you even open other business apps.

Don't get me started on Adobe and Apple software which I believe are borderline malware and banned from my PC.

Having more ram is like having a bigger battery. You won't need it until you do, but when you do, you will need it.