topic Re: Lag in Copy and Pasting Text Elements in Layout Mode in ArcGIS Pro Questions

Lag in Copy and Pasting Text Elements in Layout Mode

ChinaLanger — Wed, 13 Nov 2024 18:22:38 GMT

Hello,

When in layout mode and trying to copy and paste text/image elements in ArcGIS Pro 3.4, at certain times it is able to paste the element right away, but at other times it lags for a bit? Does anyone else also run into this problem? Closing out of Pro is my usual workaround.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

VEAGISAdmin — Tue, 26 Nov 2024 22:04:44 GMT

I just started to experience this same issue in layouts within ArcGIS Pro 3.2. Even when attempting to copy/paste simple text elements, Pro will just freeze and after 15-20 seconds, it refreshes and the layout zooms out. Only then are the copied text elements selectable. Only solution so far is to close out of Pro.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

DanielEtelman — Thu, 20 Feb 2025 19:32:50 GMT

I'm also having this problem. I've even had ArcGIS Pro 3.4.2 crash when trying to paste copied text.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

JoshBerna — Mon, 24 Mar 2025 18:43:02 GMT

I'm also seeing this weird issue on 3.3.2. Copying an element in layout view seems to freeze pro for a solid 20 seconds before resuming like nothing happened, at which point I can paste the element with no issue. Haven't seen this before now, but I've been on 3.3.2 for a good couple months. Strange behavior.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

ZeMadmapper — Mon, 24 Mar 2025 19:23:22 GMT

I'm having the same issue, but copy/pasting graphics (text) in the map view. Arc freezes, cant do anything for 20-30 seconds. Am on version 3.3.1 (my organization controls when we can upgrade, so am behind on version)

Re: Lag in Copy and Pasting Text Elements in Layout Mode

AR_GISNinja — Tue, 01 Apr 2025 18:39:10 GMT

Copy/paste has been broken in this regard for several versions now across my entire team. When copy/pasting most types of features, especially graphics in both map and layout view, it completely breaks the program, and it freezes for a minimum of 30 secs... sometimes longer. This has been going on for months now.

There shouldn't be an issue here, and it's clearly a code/bug issue we're looking at- I am running a Xeon dual processor with an 8 GB workbench GPU, 96 GB RAM, and a gigabit connection. There is no reason why a simple copy/paste should lag on such a device.

Not to mention, it used to be even worse, but has improved some... previously, my Pro (and others) would immediately crash upon pasting a graphical feature within a layout. Esri, please look into this! We need basic functionality and bug fixes prioritized over adding new features! This is a simple programmatic issue that has been a problem for far too long.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

KyleTaylor9 — Thu, 03 Apr 2025 19:40:48 GMT

This has been an issue for a year. I am experiencing and have been experiencing this for about 8 months. No one has a fix?

Re: Lag in Copy and Pasting Text Elements in Layout Mode

JDM_82 — Mon, 19 May 2025 15:11:03 GMT

Fix it, ESRI. Make some excuse, at least.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

JesseCloutier — Mon, 19 May 2025 18:49:37 GMT

To those who have commented in this thread, we are sorry for the frustration you've experienced and appreciate your having shared a potential bug with the broader Esri Community; however, we do want to remind that Esri does not actively track software defects posted here. The official channel for investigating and validating bugs is Esri Technical Support. All customers experiencing a potential software bug should leverage technical support to report and investigate the issue.

By reporting bugs through technical support, Esri can better track the scope and impact of the issue across all our customers and better prioritize it with our product teams. Our teams can also investigate the issue more thoroughly to see if there is a solution, workaround, or patch to get you back up and running as soon as possible.

As a reminder, Esri Community is primarily a self-service support platform where Esri users can ask or answer each other’s questions, share feature requests, and collaborate to solve problems with GIS.

*Note that this is a scripted message prompted when posts allude to a potential product bug.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

Daniel_Kellogg — Mon, 26 May 2025 13:39:28 GMT

Thanks. I have been having the same issue for over a year. It can take several minutes for text in the layout or in a graphics layer to copy and paste. The software just stalls and then pop, the text shows up. This happens and then does not happen. No rime or reason. I filed a formal support case for this this morning.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

MelissaJohnson — Mon, 09 Jun 2025 19:43:25 GMT

Yep! I am having the same issue after updating to 3.5.1. I am going to submit a bug report.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

JayColeman — Tue, 29 Jul 2025 21:47:51 GMT

I'm having the same issue in 3.5.2. I unfortunately don't have access and can't report.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

MaxHofmann — Thu, 14 Aug 2025 08:49:54 GMT

Same here. Since 3.4 i believe, around same time as we updated to Windows 24H2.
Any progress with this issue?
When restarting the project its fine, after a while its taking longer and longer. Cache issue?

Re: Lag in Copy and Pasting Text Elements in Layout Mode

jkarmon — Thu, 14 Aug 2025 16:49:01 GMT

Any update? Has a bug been reported for this yet? I'm experiencing this in AGP 3.5.1. Just asking before I have to be on a screenshare with tech support for 40 mins while troubleshooting.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

MiltonSolano — Thu, 25 Sep 2025 18:17:32 GMT

Folks,

I can confirm that in ArcGIS Pro 3.5.3 this bug is still happening when copying and pasting text element graphics in Layout Mode. It seems to be a known issue, but I haven’t seen anyone mention an official BUG logged for AGP.

Honestly, it’s pretty frustrating since this is such a basic function, and it takes about 15–20 seconds every time.

Mjss25

Re: Lag in Copy and Pasting Text Elements in Layout Mode

JoshBerna — Fri, 26 Sep 2025 15:39:39 GMT

I'm now seeing this bug for map elements as well, though less frequently than layout elements, in ArcGIS Pro 3.4.3.

Re: Lag in Copy and Pasting Text Elements in Layout Mode

MiltonSolano — Fri, 26 Sep 2025 17:44:14 GMT

Folks,

I made a change in ArcGIS Pro 3.5.3 related to the Rendering Engine. Originally, I was using DirectX 12, but I switched to DirectX 11 and restarted ArcGIS Pro. After doing this, I can now copy and paste text elements in Layout mode without any delay.

ChatGPT 5 suggested using DirectX 12 only if you have a more recent computer (mine is a Dell Precision Tower 5810). That led me to try switching to DirectX 11, which is recommended for slightly older workstations when you’re looking for maximum stability.

This change noticeably improved the speed when working in Layout mode. Give it a try, it might solve the lag issue for you too.

Mjss25

Re: Lag in Copy and Pasting Text Elements in Layout Mode

TamsenWaldron — Mon, 17 Nov 2025 14:21:15 GMT

I have noticed this issue as well. Please keep me informed of any solutions to this issue.