error 00396 - Share Content to Portal

desiree — Mon, 07 Apr 2025 14:16:44 GMT

Hi,

I've created a used "import 3D object" from the "geoprocessing" toolkit in a local scene to place a 3D object at a certain geo-location. The 3D object I want to share/export to ArcGIS Online using "Share as a web layer" has the following info:

Data Type File Geodatabase Feature Class
Database C:\Users\user\Documents\ArcGIS\Projects\MyProject4tesrt\MyProject4tesrt.gdb
Name test
Alias test
ObjectID 32-bit
Feature Type 3D Object V2 (Simple)
Geometry Type 3D Object V2 (Multipatch)
Coordinates have Z value Yes
Coordinates have M value No
Attachments No Attachments
Feature Binning Disabled
Compression Uncompressed
Vertical Units Meter
Minimum Client Version 3.1 / 11.1

But something fails and I get the error: 00396: The dataset version is later than is supported by your server. Minimum version: <value>
How can I solve this? I've already checked out this page: https://doc.arcgis.com/en/allsource/1.1/production/00396-the-dataset-version-is-later-than-is-supported-by-your-server-minimum-version-value-.html

My idea is to host a digital twin (3d model of a building) and then update it with new 3D objects using the python API. The first step would be to have our 3D model in a suitable datatype and from what I've heard that would be a "hosted feature layer with multipatch geometry"?

Re: error 00396 - Share Content to Portal

DanielFox1 — Tue, 08 Apr 2025 07:56:24 GMT

Hi @desiree

The error message is noted here in the following article
00396: The dataset version is later than is supported by your server. Minimum version: <value>

You need to be aware of where and what version your data is coming from, also the version of ArcGIS Pro and environment you are attempting to publish to.

topic error 00396 - Share Content to Portal in ArcGIS Pro Questions

error 00396 - Share Content to Portal

Re: error 00396 - Share Content to Portal