topic Re: 24138 Unknown Measurement fields / Web Map Share in ArcGIS Pro Questions

24138 Unknown Measurement fields / Web Map Share

TechnipipeCommercial — Wed, 12 Mar 2025 10:21:49 GMT

Hello everyone,

I can't share a Web Map on ArcGIS Online due to error 24138: the layer's pop-up definition contains measurement fields that are not supported online.

This is the first time we have encountered this issue. The help associated with this error hasn't been very useful. Is there a simpler solution by any chance?

Thanks in advance for your help.

Re: 24138 Unknown Measurement fields / Web Map Share

CodyPatterson — Wed, 12 Mar 2025 11:42:08 GMT

Hey @TechnipipeCommercial

Typically, these warnings do not entirely prevent the publishing of a Web Map. Typically an error which is the red circle and X are the ones that prevent publishing. I can't see the publish button at the bottom so it may very well be grayed out, but it might not be because of this.

If possible, would you be able to post a screenshot of the error that produces when you attempt to share the map? It should show up as the red box and text at the bottom of the share tool.

Cody

Re: 24138 Unknown Measurement fields / Web Map Share

TechnipipeCommercial — Wed, 12 Mar 2025 13:16:16 GMT

Hello @CodyPatterson

Alright, got it! Attached is the error message I get when sharing the Web Map. Here is the translated error message: Failed to publish the Web Layer.

Thanks for your help !

Norbert

Re: 24138 Unknown Measurement fields / Web Map Share

CodyPatterson — Wed, 12 Mar 2025 13:50:18 GMT

Hey @TechnipipeCommercial

Thank you for the screenshot! If you press the "View Log" button, could you send a screenshot of that along with a translation if possible and when time allows? I think we're onto something good here, but I think the log may show us something a little deeper!

Cody

Re: 24138 Unknown Measurement fields / Web Map Share

FlightDeck — Wed, 12 Mar 2025 14:55:15 GMT

If you right click on the layer that is having the issue (in your case it looks like DMDS_m) you should see "Configure Pop-Ups".

Clicking this will give you the Dialog for configuring the Pop-ups and where you can turn off the offending layers.

Double clicking the generic "Fields" will open the field options and unchecking the "Only use visible fields and arcade expressions" box will allow you to deselect the appropriate fields.

It seems anything marked with Measure needs to be unchecked to clear this error.

Hope this helps.

Re: 24138 Unknown Measurement fields / Web Map Share

TechnipipeCommercial — Wed, 12 Mar 2025 16:00:18 GMT

@CodyPatterson

Here is the log associated with this error 🙂

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com Technipipe_Commercial 2025-03-12 14:08:16 Status: InProgress StatusMessage: Successfully wrote sharing info file

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:17 Status: InProgress StatusMessage: Creating thumbnail from map

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:17 Status: Pending StatusMessage: Sharing process started

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:17 Status: InProgress StatusMessage: Sharing process started

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:17 Status: InProgress StatusMessage: Reading thumbnail from file

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:18 Status: InProgress StatusMessage: The sharing process has started

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:18 Status: InProgress StatusMessage: Extracting all manifests from the Web item configuration

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:18 Status: InProgress StatusMessage: Publishing individual Web layers

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:18 Status: InProgress StatusMessage: Creating type keywords for the Web item

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:18 Status: InProgress StatusMessage: Loading manifest

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:19 Status: InProgress StatusMessage: Publishing process started

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:19 Status: InProgress StatusMessage: Consolidating data and transferring Web layer

Arkema\Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:19 Status: InProgress StatusMessage: Using ArcGIS version 13.3 for intermediate (source version: Intermediate geoprocessing settings)

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:19 Status: InProgress StatusMessage: Step tool initialized

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:19 Status: InProgress StatusMessage: Preparing maps and layers for processing

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:19 Status: InProgress StatusMessage: Consolidating data

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:19 Status: InProgress StatusMessage: Intermediate feature service

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:22 Status: InProgress StatusMessage: Compressing package into SD file

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:22 Status: InProgress StatusMessage: Successfully handled intermediate

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:23 Status: InProgress StatusMessage: Service definition upload

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:23 Status: InProgress StatusMessage: Publishing tool initialized

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:23 Status: InProgress StatusMessage: Publishing Web Layer (AGO)

Arkema\Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:37 Status: InProgress StatusMessage: failed

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:42 Status: InProgress StatusMessage: Failed to publish Web Layer (AGO)

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:44 Status: InProgress StatusMessage: Server response: {"error":{"code":400,"message":"Invalid URL","details":["Invalid URL"]}}

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:46 Status: InProgress StatusMessage: Server response: Error code: 400 Description: Bad request syntax. Message: Invalid URL Details: Invalid URL

Etudes FFS - Arkéma - DMDS_WFL1 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:50 Status: Failed ErrorMessage: Failed to publish Web Layer

Etudes FFS - Arkéma - DMDS 20 WebMap TECHNIPIPE https://www.arcgis.com/ Technipipe_Commercial 2025-03-12 14:08:55 Status: Failed ErrorMessage: Failed to publish one or more Web Layers

Many Thanks Cody !

Re: 24138 Unknown Measurement fields / Web Map Share

CodyPatterson — Wed, 12 Mar 2025 16:24:18 GMT

Hey @TechnipipeCommercial

This is perfect! An error message found its way in, specifically the 400 error, this typically may allude to an invalid date field, or domain issue, here are a few posts that you should check out:

https://community.esri.com/t5/arcgis-pro-questions/errormessage-failed-to-publish-web-layer/td-p/1025007

https://community.esri.com/t5/arcgis-pro-questions/error-code-400-when-uploading-to-arc-online/td-p/1344383

You may try to check these fields, and attempt to republish, that's what I had gotten from this here!

Cody

Re: 24138 Unknown Measurement fields / Web Map Share

DanielFox1 — Wed, 12 Mar 2025 16:25:10 GMT

Hi @TechnipipeCommercial

I have linked the related documentation below that relates to the error you are getting, apologises if you have already tried this

24138: Layers pop-up definition includes one or more measurement field that is not supported online

Re: 24138 Unknown Measurement fields / Web Map Share

TechnipipeCommercial — Sun, 16 Mar 2025 17:38:41 GMT

Hello @FlightDeck

I just tested this solution by removing all the fields associated with measures, but I get the same result..

Thank you for your help !

Norbert