topic Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2 in ArcGIS Pro Questions

Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

YingboDong — Fri, 07 Feb 2025 16:55:51 GMT

Hello everyone,

I am currently facing an issue where I am unable to adjust the layer order in ArcGIS Pro. Here's a brief overview of the situation:

I am working in the Map tab and have already clicked on the Drawing Order button to enable layer order adjustments.
Despite this, I am unable to drag layers up or down in the Contents pane to adjust their order.
I also tried creating a new project, but the problem persists, and I still cannot reorder the layers.
My ArcGIS Pro version is 3.4.2.

If anyone has encountered a similar issue or has a solution for this, I would greatly appreciate your help. Thank you in advance!

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

Eugene_Adkins — Mon, 10 Feb 2025 11:44:43 GMT

Unfortunately, you do not seem to be the only one.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

DanielFox1 — Mon, 10 Feb 2025 11:55:27 GMT

Hi @YingboDong

Have you had the following windows update applied to your machine

KB5050094

Is your machine Windows 11 also

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

YingboDong — Mon, 10 Feb 2025 13:49:07 GMT

did you also meet this?

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

YingboDong — Mon, 10 Feb 2025 13:52:53 GMT

Hi Daniel,

Yes I think I had update KB5050094.

My machine is Windows 11

Is this the main reason?

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

Eugene_Adkins — Mon, 10 Feb 2025 13:53:38 GMT

Not me. I'm not using the same version of Pro as you. If you click "Unfortunately" in my original reply, it will bring you to another post where a different user is experiencing the same problem after updating to version 3.4.2.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

YingboDong — Mon, 10 Feb 2025 13:55:21 GMT

okk Thank you. I try to ask the author

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

DanielFox1 — Mon, 10 Feb 2025 14:07:12 GMT

Thank you for confirming @YingboDong

Can you try the following steps to work around this issue? Let me know if this works for you.

The current workaround is to uninstall the update KB5050094.

Steps to do this:

1. Navigate to Start > Settings > Update & Security > Windows Update > View update history

2. At the top of the page select 'Uninstall updates' and select the KB5050094 update to uninstall

3. After the update has successfully been uninstalled, restart computer.

4.Launch ArcMap or ArcGIS Pro and you should now be able to move layers as expected.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

YingboDong — Mon, 10 Feb 2025 14:55:23 GMT

thanks it works

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

AlexKweya — Wed, 12 Feb 2025 02:56:05 GMT

Facing a similar challenge. Tried uninstalling the KB5050094 update but it keeps reinstalling itself after restarting the computer. All attempts to change Windows update behaviour fail as KB5050094 keeps coming back.

Seen other people report a similar issue with software like Premiere Pro and tracked down this hack about changing the resolution for a multi-monitor setup. It works for ArcGIS Pro too but working with 100% scaling on a 4K monitor (which was set at 150% before) is not the most comfortable. Changing the scaling for the other display to match what's comfortable on the higher resolution monitor isn't that terrible but@DanielFox1, any other workarounds?

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

AMikolajczak — Thu, 13 Feb 2025 14:41:48 GMT

Hello,

Several people in my office have encountered the same issue this morning. They have done the Windows Update uninstall workaround with no success. Any help would be appreciated.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

JudithPCC — Sun, 16 Feb 2025 04:38:23 GMT

Hello DanielFox1,

There is no easy way to uninstall that update. Windows will let me uninstall two other updates: KB5050577 and KB5051987, but there isn't an option to uninstall KB5050094. I'm guessing this is a Windows 11 issue. I did disable "Get the lastest updates..." so hopefully no future issues. Not sure what to do.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

JudithPCC — Sun, 16 Feb 2025 19:16:58 GMT

Tried uninstalling update KB5051987 but that didn't work either. I'm using ArcGIS Pro 3.4.0.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

EMKcartografie — Tue, 18 Feb 2025 14:09:46 GMT

What worked for me was unplugging any additional monitors on my laptop, restart the laptop, reorder the layers on my laptop screen, plug back in the additional monitors.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

EMKcartografie — Tue, 18 Feb 2025 14:12:59 GMT

What worked for me was unplugging any additional monitors on my laptop, restart the laptop, reorder the layers on my laptop screen, plug back in the additional monitors.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

brian_terraformation — Wed, 19 Feb 2025 06:53:27 GMT

Thanks for finding a solution that may work for some. I just started having this issue, and I haven't updated my ArcGIS Pro recently. I am currently on 3.3.2 and the Esri update service is temporarily unavailable. I also do not have the update KB5050094.

What works for me is to drag my window onto my laptop monitor and I can reorder layers there. I just cannot do it on my external monitor. I wonder what's changed recently...

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

HannahRuneckles — Wed, 19 Feb 2025 12:16:36 GMT

That worked for me too!

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

JudithPCC — Tue, 25 Feb 2025 16:21:06 GMT

Seemed to work for me as well. I didn't unplug my external monitors though.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

HelenCooper — Tue, 25 Feb 2025 17:36:30 GMT

I have the same issue - very frustrating! I don't have KB5050094 available to uninstall. I also can't drag layers across to the geoprocessing panel.
I have found the only temporary workaround is to move the map to my primary monitor, which isn't ideal.

Re: Unable to Adjust Layer Order in ArcGIS Pro 3.4.2

YingboDong — Tue, 25 Feb 2025 17:37:23 GMT

maybe try unplug additional monitors?