topic Pro legend causes software to crash in ArcGIS Pro Questions

Pro legend causes software to crash

Angelia_Hagopian — Fri, 22 Nov 2024 03:48:05 GMT

After upgrading to 3.4 if I try to make a legend title have a 2nd line (with a hard return) it hangs, freezes and crashes. I reverted back to 3.3 where I had no issues with multi line legend titles. But now 3.3 crashes too. I can't figure it out. I have cleared the cache, have a NVIDIA card, turned off indexing, using OpenGL and still crashes. Any ideas on what is causing this?

Re: Pro legend causes software to crash

AubriOtis — Mon, 25 Nov 2024 18:07:48 GMT

I'm so sorry this is happening, it shouldn't be. I've tried reproducing the crash on 3.4 and 3.3.2 with no luck. With it crashing after you reverted back to a working build, I wonder if there is something in your computer setup or specific project data that's being problematic.

I recommend reaching out to Esri support as they have the skills and resources to evaluate those things better. Again, I'm so sorry this is happening!

Re: Pro legend causes software to crash

ShaneONeill_144 — Thu, 05 Dec 2024 13:23:32 GMT

Verify your computer's ability to run ArcGIS Pro