topic Re: Deauthorising named ArcGIS Pro licence on failed device in ArcGIS Pro Questions https://community.esri.com/t5/arcgis-pro-questions/deauthorising-named-arcgis-pro-licence-on-failed/m-p/1553204#M89577 <P>Please raise a support ticket with your local Esri distributor and they can assist you with this.</P> Tue, 29 Oct 2024 12:05:27 GMT ShaneONeill_144 2024-10-29T12:05:27Z Deauthorising named ArcGIS Pro licence on failed device https://community.esri.com/t5/arcgis-pro-questions/deauthorising-named-arcgis-pro-licence-on-failed/m-p/38811#M1551 <HTML><HEAD></HEAD><BODY><P>hi we have a laptop which had ARcGIS Pro installed on it with a named user licence and the user had taken the licence offline, but the laptop has died.</P><P></P><P>we've now got a new laptop for the user now but he can't log into ArcGIS Pro as his licence is offline, so how do we relinquish the offline licence?</P><P></P><P>how do you do it, do i have to raise a support ticket with ESRI?</P><P></P><P>thanks</P><P></P><P>Stu</P></BODY></HTML> Wed, 29 Jan 2020 11:44:49 GMT https://community.esri.com/t5/arcgis-pro-questions/deauthorising-named-arcgis-pro-licence-on-failed/m-p/38811#M1551 StuartMoore 2020-01-29T11:44:49Z Re: Deauthorising named ArcGIS Pro licence on failed device https://community.esri.com/t5/arcgis-pro-questions/deauthorising-named-arcgis-pro-licence-on-failed/m-p/1553204#M89577 <P>Please raise a support ticket with your local Esri distributor and they can assist you with this.</P> Tue, 29 Oct 2024 12:05:27 GMT https://community.esri.com/t5/arcgis-pro-questions/deauthorising-named-arcgis-pro-licence-on-failed/m-p/1553204#M89577 ShaneONeill_144 2024-10-29T12:05:27Z