topic Re: Unable to Overwrite Standalone Server Service From Pro 3.1 or 3.3 in ArcGIS Pro Questions

Unable to Overwrite Standalone Server Service From Pro 3.1 or 3.3

KansasDASC — Tue, 13 Aug 2024 20:52:06 GMT

Working with an existing service on one of our standalone AGS servers. It's a single layer map service. It is now on the Pro version of Runtime and I have attempted to overwrite the service from Pro 3.1 and 3.3 in order to update it. After I select the map to use for overwriting, I get an error that says "Unable to retrieve information for existing item". Not sure what that means, but I have tried different things which all have resulted in the same error. I have tried moving the source shapefile into a GDB, restarting the service in AGS Manager, confirmed there are no joins, confirmed the layer has no other schema locks, made sure there were no errors when publishing a new service.

If I take the same Pro project and publish a brand new service, it works fine, but when I try to overwrite it without changing anything, the error persists. Esri has a document about the error, but none of their proposed solutions affects this error.

Re: Unable to Overwrite Standalone Server Service From Pro 3.1 or 3.3

SusanTran — Wed, 14 Aug 2024 16:55:26 GMT

Hi, it seems like you may be encountering a bug. I sent you a direct message with additional questions.

Re: Unable to Overwrite Standalone Server Service From Pro 3.1 or 3.3

MikeBingham — Wed, 14 Aug 2024 18:25:18 GMT

Seeing the same issue. Also when choosing to overwrite it no longer shows SOE in the capabilities tab. Works fine when publishing a new service.

Re: Unable to Overwrite Standalone Server Service From Pro 3.1 or 3.3

MikeBingham — Fri, 25 Oct 2024 15:11:43 GMT

@SusanTran is there a bug for this?

Re: Unable to Overwrite Standalone Server Service From Pro 3.1 or 3.3

SusanTran — Fri, 25 Oct 2024 20:10:01 GMT

No, I was not able to reproduce the issue.