https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-the-upgrade-patch-cannot-be-installed/m-p/1544660#M88771 <P>Gooday everyone .. Please I need help on the accurate steps to solve this on my pc . I tried updating my ArcGIS pro as a result of crashing whenever I work on Colour Symbology..&nbsp; Now I am unable to reinstall ArcGIS because of this notification pupping up.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EmmanuelOkafor_1-1727863055281.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/116316i22F9BAB093824C33/image-size/medium?v=v2&amp;px=400" role="button" title="EmmanuelOkafor_1-1727863055281.png" alt="EmmanuelOkafor_1-1727863055281.png" /></span></P><P>&nbsp;</P> Wed, 02 Oct 2024 10:03:04 GMT EmmanuelOkafor 2024-10-02T10:03:04Z https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-the-upgrade-patch-cannot-be-installed/m-p/1544660#M88771 <P>Gooday everyone .. Please I need help on the accurate steps to solve this on my pc . I tried updating my ArcGIS pro as a result of crashing whenever I work on Colour Symbology..&nbsp; Now I am unable to reinstall ArcGIS because of this notification pupping up.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EmmanuelOkafor_1-1727863055281.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/116316i22F9BAB093824C33/image-size/medium?v=v2&amp;px=400" role="button" title="EmmanuelOkafor_1-1727863055281.png" alt="EmmanuelOkafor_1-1727863055281.png" /></span></P><P>&nbsp;</P> Wed, 02 Oct 2024 10:03:04 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-the-upgrade-patch-cannot-be-installed/m-p/1544660#M88771 EmmanuelOkafor 2024-10-02T10:03:04Z https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-the-upgrade-patch-cannot-be-installed/m-p/1544700#M88773 <P>follow the instructions here</P><P><A href="https://support.esri.com/en-us/knowledge-base/problem-arcgis-pro-freezes-on-the-initializing-screen-b-000020558" target="_blank">Problem: ArcGIS pro Freezes on the Initializing Screen before the Sign in Dialog Box Displ (esri.com)</A></P><P>to get a clean environment to reinstall your original version of Pro</P><P>&nbsp;</P> Wed, 02 Oct 2024 12:36:10 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-the-upgrade-patch-cannot-be-installed/m-p/1544700#M88773 DanPatterson 2024-10-02T12:36:10Z https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-the-upgrade-patch-cannot-be-installed/m-p/1544722#M88776 <P>If you need to reinstall a new ArcPro on your machine it cannot be a patch (3.2.1) in needs to be the fuller version (3.2)</P> Wed, 02 Oct 2024 13:12:29 GMT https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-the-upgrade-patch-cannot-be-installed/m-p/1544722#M88776 Laura 2024-10-02T13:12:29Z