topic Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey in ArcGIS Pro Questions

[Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

StevenSGIS — Fri, 08 Dec 2023 22:13:24 GMT

Hello all,

The symbology and color for a layer in my map looks fine in ArcGIS Pro, but the moment I export it out as a PDF - both the legend and symbology lose its color, defaulting(?) to a grey color.

I've made this kind of map before using this same layer with no issues and I'm unsure why it's acting up now.

(How the map looks in ArcGIS Pro)

(How the map looks when I export it out as a PDF)

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

StevenSGIS — Fri, 08 Dec 2023 22:39:56 GMT

[Update]
As a temp fix - I've decided to export this particular map as a .JPEG instead, which results in a properly symbolized map as shown in ArcGIS Pro.

Would still like to know what's causing this issue.

I've attempted to reload the layer and redo the symbology - but no dice.

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

Eugene_Adkins — Mon, 11 Dec 2023 14:28:32 GMT

It looks like the colors of certain features are affected and not all?

Here's an older community post (the version of Pro being used is an old version) where something "similar" was happening. There is some discussion about colors being RGB and CYMK based. Maybe something was unintentionally changed in the layer's color properties/color editor? But removing and redoing the symbology may have eliminated this possibility.

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

StevenSGIS — Wed, 13 Dec 2023 18:00:53 GMT

The layer in question (red symbology in first picture) has a few different colors and symbols that are not shown (circles, squares, red, brown, grey) but the moment I export it out as a .PDF and view it (adobe, foxit, chrome, edge), all the symbols become grey.

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

NW_-_RogerHart__GISS_ — Tue, 30 Jul 2024 14:31:59 GMT

I had trouble with this as well. I corrected the problem after some trial and error. On the Export Layout pane under the Compression group of commands is an options for "Output as Image" that I had to check the box. That fixed the problem.

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

tnguyen — Wed, 04 Sep 2024 20:53:25 GMT

This worked!

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

StevenSGIS — Fri, 11 Oct 2024 22:02:47 GMT

@NW_-_RogerHart__GISS_

This worked!

I should also mention, this method still preserves the geographic properties (georeferenced).

Cheers!

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

JustinSmith — Mon, 23 Dec 2024 18:36:37 GMT

Where are these Compression group of commands? I ask because all I see is a toggle line for low to max?

Re: [Export Issue] Symbology for a layer loses its color upon exporting - becomes grey

NW_-_RogerHart__GISS_ — Tue, 24 Dec 2024 15:37:37 GMT

This is the Export pane I have. The item circled in red is the option I chose to make it not be grey. If you have different options it might be a licensing thing.