topic Re: PopupTemplate Cancellation in ArcGIS Pro Questions

PopupTemplate Cancellation

DavidYim — Wed, 13 Mar 2024 22:08:01 GMT

Noticed that popupTemplate has a cancellation of roughly 5 seconds.

This sample code will not work for those w/ slower internet connections.

To reproduce

- Ensure sluggish connection. If not, (Done in chrome, open up the console and go to the network tab. ) enable throttling by adding a custom profile. 1bkit/s 250 ms

- Click on a state on the UI.

- On the network tab, see that the endpoint that looks like this "https://sampleserver6.arcgisonline.com/arcgis/rest/services/Census/MapServer/dynamicLayer/query" takes over 5 seconds

- Observe cancellation.

Although a response time of over 5 seconds is not optimal, it is important that we are able to configure the default popuptemplate's timeout. I have attempted to up the esri/config's timeout object that that did not do the trick. We need to ensure the default popuptemplate works with slower connections.

https://developers.arcgis.com/javascript/latest/sample-code/sandbox/?sample=layers-dynamicdatalayer-table-join

Re: PopupTemplate Cancellation

JoeRogan — Tue, 09 Apr 2024 18:10:44 GMT

Hi, I'm curious if you found a solution to this problem. This thread is under the ArcGIS Pro category, but I'm experiencing the same 5 second cancellation on popups in the newest version (1.14) of Experience Builder (Developer Edition). This doesn't match up with the esriConfig.request.timeout which is set to 60 seconds so I'm not sure where I can change this.

Re: PopupTemplate Cancellation

jjgarrett0 — Wed, 07 Aug 2024 19:23:17 GMT

I'm hitting this same issue when trying to create a popup template for a service in the JS Maps SDK 4.30.

Re: PopupTemplate Cancellation

JoeRogan — Fri, 09 Aug 2024 14:23:38 GMT

I had a support case open with Esri Canada on this. After a couple weeks of looking into it, they told me this was expected behavior and to use the Feature Info widget. I'm pretty disappointed.