Arcgis Pro crashing when Python Notebook opened

StevenSullivan — Fri, 05 Apr 2024 23:00:29 GMT

Hello. On my laptop are student licenses to ArcGIS Pro 3.2, ENVI 6.0 and Agisoft Metashape 2.0.3. When I try to open a Python notebook in ArcGIS Pro (from the catalog pane) it crashes. The first few times, I got an error, now it just crashes. I get "initializing Kernel" and then "please wait while gathering information about error ... " and then immediate crash. My desktop is older and slower, yet it does not have ENVI and Metashape and the Python notebook opens just fine. I did some reading on the environment manager. Under Package Manager, I am only offered the default of acrgispro-py3. I did uninstalled ENVI and the problem remains, w/ same symptoms. Grateful for any thoughts or suggestions you might have.

Re: Arcgis Pro crashing when Python Notebook opened

RobertCao — Mon, 08 Apr 2024 19:20:39 GMT

Hi @StevenSullivan ,

I hope you are doing great. Do you mind sharing your crash dump report (C:\Users\<User Name>\AppData\Local\ESRI\ErrorReports)?

I would also try a clean uninstall/reinstall of ArcGIS Pro and see if the same crashing behavior still persists after the clean uninstall and reinstall.

Thanks,

Rob

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Arcgis Pro crashing when Python Notebook opened

Re: Arcgis Pro crashing when Python Notebook opened