ArcGIS Pro 3.2 Will Not Open/Load

CC_Chapman — Mon, 18 Mar 2024 14:15:40 GMT

Hi y'all,

Yesterday, I attempted to open ArcGIS Pro after a few days away and it's not opening.

System info:

Windows 11 Home
ArcGIS Pro 3.2.0.49743

Steps taken:

Attempted to open it from the Start menu
Attempted to open it from my program files (C:\Users\[USER]\AppData\Local\Programs\ArcGIS\Pro\bin\ArcGISPro.exe)
Attempted to "Run as Admin"
Turned my laptop off & on again
Uninstalled & Reinstalled as "Only for me" (previously had been "Anyone who uses this computer")
Tried to repair the installation from Settings>Apps>Installed Apps using the "Modify" options
Tried System>Troubleshoot>Other troubleshooters>Program Compatibility Troubleshooter

After all of my attempts to open it (listed above), it does not show up in Task Manager as running. After reinstalling, I re-read the installation instructions and it noted changing the registry key if installing as "Only for me" but

I don't think that applies to me (I'm not running a Windows server OS, just Windows 11 Home),
When I pull up my Registry Keys, I'm missing the Installer folder referenced in the instructions (HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer).

The only thing I can think of that may have caused this issue is that last week I was having issues connecting to a networked folder (used by university to distribute the printer drivers) and I changed settings in

Advanced Network Settings>Advanced Sharing Settings,
Windows Features,
Services>Services (Local) settings for
- Function Discovery Provider Host
- Function Discovery Resource Publication
- SSDP Discovering
- UPnP Service Host

Does anyone have any advice on how to get ArcGIS Pro back up and running?

Re: ArcGIS Pro 3.2 Will Not Open/Load

BrendanNewell — Mon, 18 Mar 2024 22:28:24 GMT

Hi @CC_Chapman, not a ideal situation! But the best thing you can do is reach out to technical support who may be able to assist with a clean uninstall of ArcGIS Pro

Re: ArcGIS Pro 3.2 Will Not Open/Load

CC_Chapman — Tue, 26 Mar 2024 00:38:35 GMT

I ended up resetting my computer and reinstalling my apps.

topic ArcGIS Pro 3.2 Will Not Open/Load in ArcGIS Pro Questions

ArcGIS Pro 3.2 Will Not Open/Load

Re: ArcGIS Pro 3.2 Will Not Open/Load

Re: ArcGIS Pro 3.2 Will Not Open/Load