topic Re: Sharing or printing error in ArcGIS Pro Questions

Sharing or printing error

JonPeroff — Fri, 12 May 2023 14:14:31 GMT

I'm using Arcpro 3.1 and in the last month or so, when I go to export my layout or even just print it to a printer or pdf writer, i get a message "failure to load preset". Not sure what this is or what is causing it. The thing is, if I create a new layout it prints without any issue, and the second time I want to export from that layout without making any changes, it fails, and if I create a new layout I can export it. This occurs on my desktop computer aswell as my laptop. I uninstalled and re-installed Arcpro with no change. Any help or suggestions on what would cause this would help.

Thanks.

Re: Sharing or printing error

ErikFernandez — Tue, 15 Aug 2023 22:35:06 GMT

I got the same error. This could be random or what fixed it for me, but I had the symbology window open while trying to export. When I closed the symbology window it then exported normally. My error message also had the added explanation of: "This preset file contains settings for layout export and cannot be used in a map export.

Re: Sharing or printing error

PaulCone2 — Mon, 11 Mar 2024 17:01:24 GMT

I figured out that if you have a data frame activated, it throws this error. Hello ESRI, could you please make this error message more clear?

Re: Sharing or printing error

mmetzcar — Tue, 12 Mar 2024 14:06:48 GMT

You're a life saver. Thanks for figuring this out. I was banging my head against the wall trying to quickly export a map before a meeting!

Re: Sharing or printing error

JonathanBRatner — Mon, 21 Apr 2025 18:21:29 GMT

This bug is still there!!!

Re: Sharing or printing error

KarenShaw — Tue, 22 Apr 2025 16:27:03 GMT

It is very frustrating to map ready to export and cannot export it. I run across this issue many times. It is not fixed. What are the causes of this issue? Sometimes I have Symbology tab closed and I still run into this issue. What are best work arounds or solutions you found?