topic Re: "Failed to open map view" in ArcGIS Pro Questions

"Failed to open map view"

ajwright — Fri, 01 Mar 2024 02:10:43 GMT

Hello users,

Today I opened up my project which I have spent around 40 hours on so far, and only my layouts were visible, but with no map data. My map was missing, but visible in the catalog pane. When I try to open the map from the catalog, I get the "Failed to open map view" error with no further explanation.

Other posts mentioned the Reclassify tool as a potential culprit. I used this tool a few times, but not recently so I am not sure what caused this issue.

Is there any way that I can extract the layers and data from the map and paste it to a fresh project?

Any help is appreciated.

Re: "Failed to open map view"

Eugene_Adkins — Fri, 01 Mar 2024 02:15:25 GMT

Are you able to activate your layout?

Re: "Failed to open map view"

ajwright — Fri, 01 Mar 2024 04:43:15 GMT

I can't do anything with the layout. The legend isn't even populated which concerns me.

Re: "Failed to open map view"

GeeteshSingh07 — Fri, 01 Mar 2024 04:54:05 GMT

That's unfortunate. Have you tried "Copy" map from this project and "Paste" it to another?

@ajwright

Re: "Failed to open map view"

ajwright — Fri, 01 Mar 2024 05:00:31 GMT

Thanks for your comment. I tried this and the option to paste is greyed out.

Re: "Failed to open map view"

GeeteshSingh07 — Fri, 01 Mar 2024 05:01:36 GMT

@ajwright Moreover, if the project is stored on network drive, try saving it to a local drive?

Use "Save Project As" to save it to a different location:

If this doesn't work, try creating a "Project Package" & save it locally:

Re: "Failed to open map view"

ajwright — Fri, 01 Mar 2024 05:06:24 GMT

Thanks again Geetesh. I have tried saving the project elsewhere and the issue seems to persist. Is there a way I can access the layers and paste them to a new map?

Re: "Failed to open map view"

GeeteshSingh07 — Fri, 01 Mar 2024 05:36:16 GMT

To copy-paste, keep both instances of ArcGIS Pro opened (old and new)..

@ajwright

You can check backup folder , where your project is saved, maybe you can find something there:

What is the version of ArcGIS Pro in which this map was created? What is the version now of ArcGIS Pro? Have you recently upgraded or downgraded the application?

Have you installed/updated any add-ins recently? If yes, try uninstalling the add-in.

Do you have ArcGIS Data Interpretability installed, if yes, and you have no issues uninstalling it, YOU CAN GIVE IT A TRY..

If nothing else works, I would suggest you to reach out to Esri Tech support, there might be a chance that they can recover the map from your aprx file....I've seen cases in past, where map has been recovered by Esri tech Support...

Is there a way I can access the layers and paste them to a new map? Your feature classes/shapefiles must be safe at there respective locations...however, I don't think there is any other way to recover the layer (with configurations such as symbology, labels etc.)...

Re: "Failed to open map view"

ajwright — Fri, 01 Mar 2024 22:55:06 GMT

I have tried everything you have suggested to no avail. Thank you for your help, I'll try and get in contact with Esri support now.

Re: "Failed to open map view"

ElizabethZizzamia1 — Tue, 05 Mar 2024 22:05:34 GMT

I too just opened a project that I created last week (v3.2.0) and I got the message "Failed to open map view". I tried all of the tricks mentioned above with no luck. This is at least 10 hours of lost work. If there is not a bug reported, I will report it.

Re: "Failed to open map view"

GeeteshSingh07 — Thu, 07 Mar 2024 04:49:52 GMT

@ElizabethZizzamia1, Esri support may be able to recover the map. I have seen several cases where they have recovered it, so you should give it a try...

Re: "Failed to open map view"

GregoryLund2 — Thu, 31 Oct 2024 17:38:02 GMT

The problem persisted in ArcPro 3.2.2, and 3.3. I've not found a way to prevent this issue.

<edit>.... My students and I experience it most when we're utilizing and creating Rasters (Slope/Aspect/Hillshade etc.). Other than that, we have no clue.

I remind them to save early and often!

Any word on this?

Re: "Failed to open map view"

LydiaKateYoder — Wed, 09 Oct 2024 13:00:18 GMT

I'm sorry that this happened. I've had this "failed to open map view" error happen many times. It has fundamentally shifted how I use ArcGIS Pro. I now save every component of the map individually, including layer symbology, layouts, label style, maps, etc. I see comments and posts about this going back to at least 2019, and Esri has yet to offer a real solution. At this point I'd prefer that Esri just admit that they don't know why it happens, and offer a checklist of steps to take for each project to prevent the loss of work due to this error.

Re: "Failed to open map view"

RandyMcGregor_BMcD — Thu, 31 Oct 2024 15:12:04 GMT

I am experiencing this now. This is really bad, and it looks like it has been happening for years.

Re: "Failed to open map view"

amcbee — Wed, 06 Nov 2024 16:19:34 GMT

I have also experienced this issue this week, after using the "Reclassify" tool. I will try to follow the troubleshooting steps laid out by other posters.