topic Re: Custom Basemap not exporting or printing to PDF in ArcGIS Pro Questions

Custom Basemap not exporting or printing to PDF

marksm_macomb — Fri, 09 Feb 2024 13:45:57 GMT

Hi there,

I have a layout in pro that uses a custom basemap I made using the Vector Tile Style Editor, it's basically just the Esri Community basemap with some of the labels removed. I have other layers in the map as well, some from my ArcGIS Online content and some saved locally. Some of the layers do have a transparency set on them, including the basemap itself.

I have tried both exporting my layout and printing to PDF (using Bluebeam), and with both of these methods I've tried printing as an image and not. I've also tried removing the transparency on the basemap but I still cannot get the basemap to print. All the other layers are printing fine, it's just the custom basemap that's giving me a hard time.

Has anyone else run into this problem and know a work around?

Re: Custom Basemap not exporting or printing to PDF

AubriOtis — Fri, 09 Feb 2024 16:56:47 GMT

That's not good. Is this limited to PDF? Does it work in other formats? If it works in other formats there might be a setting in the PDF export that can be adjusted to work. If it doesn't work in any format there could be a larger bug.

Re: Custom Basemap not exporting or printing to PDF

marksm_macomb — Fri, 09 Feb 2024 17:17:52 GMT

Just tried exporting to JPEG and PNG and those also did not work 😞

Re: Custom Basemap not exporting or printing to PDF

AubriOtis — Fri, 09 Feb 2024 17:44:34 GMT

I'm sorry, that's really frustrating!! I recommend reaching out to Esri technical support as they can do further analysis and if there is a bug get it to the proper team to fix. You can contact them here https://support.esri.com/en-us/contact.

Re: Custom Basemap not exporting or printing to PDF

MicZatorsky_AEC — Wed, 14 Feb 2024 02:33:29 GMT

Try Python. It shouldn't work, but it often does.

import arcpy # Define the output PDF path output_pdf_path = r'c:\temp\the.pdf' # Access the current project project = arcpy.mp.ArcGISProject("CURRENT") # Access the specific layout by its name layout = project.listLayouts('Layout')[0] # Assumes 'Layout' is the name of your layout # Export the layout to a PDF file layout.exportToPDF(output_pdf_path) print(f"Exported layout to '{output_pdf_path}' successfully.")

Re: Custom Basemap not exporting or printing to PDF

CharlottePeters95540 — Tue, 28 May 2024 21:19:57 GMT

Hopefully, this will help troubleshoot the issue further. I was having export issues where I customized an ESRI basemap using the ArcGIS Vector Tile Style Editor but it wouldn't print or export on any maps from ArcGIS Pro v. 3.2. I fixed my issue by signing into my ESRI account within ArcGIS Pro.

CharlottePeters95540_0-1716931179134.png

Re: Custom Basemap not exporting or printing to PDF

L__Pie — Wed, 17 Jul 2024 07:45:38 GMT

worked for me! 👏