Fail to update basemap & receiving a warning that my subscription has expired

hyunsungLim1 — Tue, 16 Jan 2024 01:23:55 GMT

- I am having trouble with the following issues:
- When using ArcGIS Pro, I cannot connect to the basemap and cannot share data as a web map.

" Failed to update basemap, selected basemap is not supported at this time."
- When logging into ArcGIS Online for the first time, I receive a warning that my subscription has expired, and even after going online, the features are not working.
- I would appreciate your assistance with this matter.

Re: Fail to update basemap & receiving a warning that my subscription has expired

Robert_LeClair — Thu, 18 Jan 2024 22:45:51 GMT

One reason that users see this error message of "Failed to update basemap, selected basemap is not supported at this time" is that you have insufficient credits in your ArcGIS Online account.

You can learn more about this message here.

topic Fail to update basemap & receiving a warning that my subscription has expired in ArcGIS Pro Questions

Fail to update basemap & receiving a warning that my subscription has expired

Re: Fail to update basemap & receiving a warning that my subscription has expired