topic Re: Does License Manager 2023.0 fix BUG-000157210? in ArcGIS Pro Questions

Does License Manager 2023.0 fix BUG-000157210?

MikeGarcia — Mon, 16 Oct 2023 16:49:10 GMT

Running ArcPro 3.2 with 11.1 Enterprise in Azure using License Manager 2022.1

We experienced a similar issue to BUG-000157210 where our Windows Server 2022 Datacenter Azure Edition lost communication to the 2022.1 License Manager, even though they are on the same machine.

I tried to run the Diagnostic in LM but couldn't get it to display a "System Binding changes detected" message. The logs said "Wrong hostid on SERVER line for license file: ..." (Rather than the correct VM_UUID=, we had VM_UUID={"apiVersions": ["2017-03-01", "2017-04-02") ...then all the licenses were disabled.

The BUG states the only workaround is to:

Uninstall ArcGIS License Server Administrator 2022.1.
Reinstall ArcGIS License Server Administrator 2021.1.

However, this solution is from July 17, 2023, before the release of LM 2023.0

I am wondering if the new License Manager 2023.0 fixes the BUG in 2022.1.

Thanks for your help!

Re: Does License Manager 2023.0 fix BUG-000157210?

JoyMiles — Thu, 04 Jan 2024 12:26:47 GMT

I can confirm that it is not fixed

Re: Does License Manager 2023.0 fix BUG-000157210?

George_Thompson — Thu, 04 Jan 2024 12:34:30 GMT

I would reach out to technical support regarding this defect to see if there is any other information / update that could be provided.

Re: Does License Manager 2023.0 fix BUG-000157210?

JoyMiles — Mon, 29 Jan 2024 01:08:24 GMT

I have done just that and there is no fix.