topic Hyperlink not working ArcGIS Pro 3.2 in ArcGIS Pro Questions

Hyperlink not working ArcGIS Pro 3.2

Yeaton — Mon, 18 Dec 2023 18:22:49 GMT

Hello All,

ArcGIS Pro 3.2

My database was built in ArcMap over many years. I have a feature class with a text field "Addressfile". This, unsurprisingly, is a point file feature class that has supplementary info hyperlinked to the feature, such as photos, and asbuilts. The hyperlinks are activated by the "thunderbolt icon" in ArcMap. The destination for the links in Arcmap are folders in a shared drive particular to each address with pathways in the UNC syntax. The destinations are copy-pasted and scripted from my network drive in Windows File Explorer. The link is active and opens all data for the entire feature class when using ArcMap.

I have started to migrate to ArcGIS 3.2. None of these links works in ArcGIS Pro, and I haven't found a similar feature to the hyperlink thunderbolt as is available in ArcMap. Is it possible to link to a folder on a shared network drive in Arcgis Pro, or do all hyperlinks need a file extension, i.e. .pdf, .jpeg?

Thanks very much for any suggestions

Re: Hyperlink not working ArcGIS Pro 3.2

Jordan_Brasher — Mon, 18 Dec 2023 19:30:32 GMT

Hi @Yeaton, thank you for your post. I believe the behavior you are seeing is related to a known software defect:

BUG-000162956: The hyperlink link at the folder level does not work in ArcGIS Pro 3.2.

This bug applies to Pro version 3.2, so it might be worth testing demoting Pro to 3.1 to see if the behavior persists (it shouldn't). If it does persist in 3.1, I'd encourage you to open a tech support ticket.

I hope this helps!

Re: Hyperlink not working ArcGIS Pro 3.2

GeoPolar — Mon, 18 Dec 2023 21:57:58 GMT

Same problem.

Re: Hyperlink not working ArcGIS Pro 3.2

StephanieTaylor22 — Wed, 20 Dec 2023 14:21:04 GMT

My org also has this problem.

Re: Hyperlink not working ArcGIS Pro 3.2

BSBlagojevic — Thu, 21 Dec 2023 08:44:07 GMT

Unfortunately YES! Same problem!

Re: Hyperlink not working ArcGIS Pro 3.2

Yeaton — Wed, 06 Mar 2024 21:38:48 GMT

Hi Jordan,

Just now checking in on my old post! I will take up your recommendation. Thank you very much for your response.

Best,

Aaron

Re: Hyperlink not working ArcGIS Pro 3.2

JerriBrown — Wed, 24 Apr 2024 15:36:15 GMT

Is it possible this will be fixed before a new version comes out?

Re: Hyperlink not working ArcGIS Pro 3.2

jungao — Sat, 23 Nov 2024 22:56:47 GMT

the joy of beta testing for Arcgis Pro never ends.