topic Re: I might have found a bug in 3.1.3 in ArcGIS Pro Questions

I might have found a bug in 3.1.3

Gisbert61 — Tue, 07 Nov 2023 07:54:14 GMT

Pro 3.1.3

I make several maps of the same area each showing different layers (trees, habitats etc)

I re-use the same layout with a mapframe, title, legend and text element, (the text element using a table to show the surface area). When I export this layout after some time the text element does not show up in the jpeg or the pdf. When I exit and restart Pro the layout exports properly, then I can make two or three exports before the element disappears. After restarting Pro it works again, for some time. As example two jpg's, one exported before and one after a fresh restart.

BertKraan1_0-1699343190990.png

BertKraan1_1-1699343231980.png

Box here: intel i7, 32GB ram, Windows 10 enterprise, managed environment.

I can reproduce this at will

regards,

Bert Kraan

Re: I might have found a bug in 3.1.3

DanPatterson — Tue, 07 Nov 2023 09:31:28 GMT

You need to contact Tech Support. They will need to see whether this is a more general case or one that is unique to your project and/or data

Re: I might have found a bug in 3.1.3

Gisbert61 — Tue, 07 Nov 2023 12:33:07 GMT

Of course you are right Dan. No time for troubleshooting at the moment due to workload. Restarting is a nuisance but takes less time in the short run. As soon as I have some breating space I'll contact techsupport.

Thanks for your time, regards,

Bert

Re: I might have found a bug in 3.1.3

RobertBorchert — Tue, 07 Nov 2023 13:40:39 GMT

Open a ticket and report your bug. I successfully reported a bug several years ago that was taken to task.