topic Re: ArcGIS Pro Won't Recognize Photo Attachments in ArcGIS Pro Questions

ArcGIS Pro Won't Recognize Photo Attachments

Ncancalo — Fri, 15 Sep 2023 13:54:37 GMT

I have a series of photo attachments for a series of locations in the form of STX, GDBINDEX, GDBTABLE, FREELIST, HORIZON, and SPX files (54 total; screengrab below of most of them). However, I can't get ArcGIS to read the files, or even recognize them; the folder they're in keeps showing up as blank in the catalog pane, and when I try to drag them in it tells me it's an unsupported data type, without any further explanation. I'd appreciate any insight, thanks.

Re: ArcGIS Pro Won't Recognize Photo Attachments

AdrianWelsh — Fri, 15 Sep 2023 18:17:16 GMT

I may be missing the mark here, but it looks like you are showing what's inside a file geodatabase folder. Have you tried putting your photos outside of the geodatabase? What kind of message are you seeing (or not seeing) to indicate that Pro can't see your attachments?

Re: ArcGIS Pro Won't Recognize Photo Attachments

Ncancalo — Fri, 15 Sep 2023 20:43:26 GMT

I just got the files off a flash drive in this format, and have struggled to open them with any program, let alone ArcGIS Pro. The message from ArcGIS says "Requested operation is not supported by this service, the requested capability is not supported, bad syntax in request," then "Failed to add data, unsupported data type."

Re: ArcGIS Pro Won't Recognize Photo Attachments

AdrianWelsh — Fri, 15 Sep 2023 20:48:42 GMT

Are these attachments related to points, or other geometry, in a feature class in your geodatabase? Do you have the photos in the form of a separate file?

Re: ArcGIS Pro Won't Recognize Photo Attachments

Ncancalo — Fri, 15 Sep 2023 21:33:48 GMT

I only have the files in the folder above. They are supposed to correspond to a series of wells, but I haven't figured out how to open or manipulate them in any way.

Re: ArcGIS Pro Won't Recognize Photo Attachments

AdrianWelsh — Fri, 15 Sep 2023 21:40:37 GMT

What you are showing is a File Geodatabase. I assume the folder you have has the file extension of .gdb. You need to open ArcGIS Pro, go to Add Data and navigate to the folder containing the Geodatabase. In there, you should see the feature classes that hopefully contain photo attachments.

For a more stepwise approach, take a look at this help article:

https://pro.arcgis.com/en/pro-app/latest/get-started/add-data-to-your-project.htm#ESRI_SECTION1_B7EEDB8E20464E52A2B50891A1E54B49

Re: ArcGIS Pro Won't Recognize Photo Attachments

Ncancalo — Mon, 18 Sep 2023 14:18:23 GMT

I'd been trying that, but the folder keeps showing up as empty in ArcGIS Pro when I navigate to it in the catalog pane, even though the files show up in the file explorer outside of ESRI, as shown in the screenshot above.

Re: ArcGIS Pro Won't Recognize Photo Attachments

AdrianWelsh — Mon, 18 Sep 2023 15:31:59 GMT

If it's not too sensitive, can you share a zipped up file of the geodatabase here?

Re: ArcGIS Pro Won't Recognize Photo Attachments

AlfredBaldenweck — Mon, 18 Sep 2023 18:42:22 GMT

Dumb question, but what is the name of the folder they're in?

Pro won't recognize a file geodatabase unless the folder ends with ".gdb"

That may be your issue.

Re: ArcGIS Pro Won't Recognize Photo Attachments

JillMathias2 — Wed, 25 Oct 2023 20:57:49 GMT

Ncancalo, I am having the same issue. Have you found a solution or workaround?