https://community.esri.com/t5/arcgis-pro-questions/cannot-return-borrowed-concurrent-license-over-vpn/m-p/1309816#M71236 <P>I borrowed a concurrent ArcGIS Pro license over a VPN while in another time zone, soon after I also borrowed a concurrent ArcMap (10.3.1) license over the same VPN connection in the same time zone.</P><P>Since then I have been able to return the ArcMap license, but ArcGIS pro refuses to open citing either</P><P>&nbsp;this error message</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_1-1689802949889.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75807iCF5C512D1E8E0DFA/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_1-1689802949889.png" alt="afrenette_1-1689802949889.png" /></span></P><P>Followed by a greyed out dialog showing the borrowed license</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_0-1689802934814.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75806i4C2CAA25DAE9B56C/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_0-1689802934814.png" alt="afrenette_0-1689802934814.png" /></span></P><P>When I am connected to the local network on which the license server is located, or this other error message</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_2-1689803234880.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75808i607001CE7BD02798/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_2-1689803234880.png" alt="afrenette_2-1689803234880.png" /></span></P><P>followed by this blank dialog</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_3-1689803261901.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75809i4178AA9A7C82AF43/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_3-1689803261901.png" alt="afrenette_3-1689803261901.png" /></span></P><P>&nbsp;</P><P>When I am disconnected from the network.<BR />I have repeatedly syched my system time to the windows time server and activated "Set the time automatically" without it having any effect.</P><P>&nbsp;</P> Wed, 19 Jul 2023 21:52:54 GMT afrenette 2023-07-19T21:52:54Z https://community.esri.com/t5/arcgis-pro-questions/cannot-return-borrowed-concurrent-license-over-vpn/m-p/1309816#M71236 <P>I borrowed a concurrent ArcGIS Pro license over a VPN while in another time zone, soon after I also borrowed a concurrent ArcMap (10.3.1) license over the same VPN connection in the same time zone.</P><P>Since then I have been able to return the ArcMap license, but ArcGIS pro refuses to open citing either</P><P>&nbsp;this error message</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_1-1689802949889.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75807iCF5C512D1E8E0DFA/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_1-1689802949889.png" alt="afrenette_1-1689802949889.png" /></span></P><P>Followed by a greyed out dialog showing the borrowed license</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_0-1689802934814.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75806i4C2CAA25DAE9B56C/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_0-1689802934814.png" alt="afrenette_0-1689802934814.png" /></span></P><P>When I am connected to the local network on which the license server is located, or this other error message</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_2-1689803234880.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75808i607001CE7BD02798/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_2-1689803234880.png" alt="afrenette_2-1689803234880.png" /></span></P><P>followed by this blank dialog</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="afrenette_3-1689803261901.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/75809i4178AA9A7C82AF43/image-size/medium?v=v2&amp;px=400" role="button" title="afrenette_3-1689803261901.png" alt="afrenette_3-1689803261901.png" /></span></P><P>&nbsp;</P><P>When I am disconnected from the network.<BR />I have repeatedly syched my system time to the windows time server and activated "Set the time automatically" without it having any effect.</P><P>&nbsp;</P> Wed, 19 Jul 2023 21:52:54 GMT https://community.esri.com/t5/arcgis-pro-questions/cannot-return-borrowed-concurrent-license-over-vpn/m-p/1309816#M71236 afrenette 2023-07-19T21:52:54Z