topic Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed in ArcGIS Pro Questions

Can't save ArcGIS Pro Project - SaveProjectAsync Failed

RyanCooper1 — Thu, 12 May 2016 20:27:55 GMT

I've been working on a project in ArcGIS Pro 1.2 today. After a day of successfully being able to save my project, I am now unable to do so. Each time I try to save I am given the following error ProjectService::SaveProjectAsync Failed.

I have taken the following measures:

Restart ArcGIS Pro
Uninstall and reinstall ArcGIS Pro
Restart my computer
Create a new copy of my project

Following each of these measures I have reopened ArcGIS Pro, panned the map a little and then tried to save. Each time, I have received the above error message.

The project I'm working on is fairly simple and has made use of some of the basic geoprocessing tools. Looking back at the time between my last save and this error, I'm having trouble recalling any unusual processes or methods I used. Other than importing a feature class into my project geodatabase, most of the work has involved clipping and styling the datas' symbologies.

I apologize for some of the vagueness on the moments leading up to this error. If there's some useful bit of information that would help to solve this, I'm happy to hunt it down. Thanks for your help!

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

DanPatterson_Retired — Thu, 12 May 2016 20:33:28 GMT

from here Save a project—ArcGIS Pro | ArcGIS for Desktop I take it you aren't working with everything locally stored. Have you tried saving to a new name, moving the location and other options as suggested in the topic. Alternately, have you tried incrementally adding data and saving between additions to see if it is a data element that is causing the problem

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

RyanCooper1 — Wed, 18 May 2016 13:24:09 GMT

Thank you for your response and apologies for being so slow to get back! I tried all the things in the linked page, but to no avail. However, I was curious about your non-locally stored data issue. I removed my connections to our SDE databases and that seems to have cleared things up. Oddly, I didn't actually have any data from SDE in any of maps at that point. Strange! Alas, I've re-established my connections to our SDE databases and saved. All seems well again! Appreciate your help, Dan!

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

BillSlocumb — Wed, 18 May 2016 17:44:07 GMT

Hello,

I have the same issue and, with the exception of uninstall/reinstall, have tried what Ryan posted and what was have read the help link Dan recommended.

Also, I have not made any SDE connections or mapped any network drives. I check my user permissions and even granted localhost\USERS access to the folder(s).

Any other suggestions or leads?

Thanks,

Bill

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

LaszloKatona — Thu, 19 May 2016 06:09:20 GMT

When I add raster layers to my project (sourced from the local drive) and create raster functions, I get this error. After removing the raster layers and the related functions, the project saves again. I still haven't figured out if it is the raster layers or the functions that are preventing the project from saving. If I get a chance to test it further and can provide a definitive answer, I'll re-post. In the meantime, this may help.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

BillSlocumb — Thu, 19 May 2016 13:06:58 GMT

I called Esri support yesterday and they hadn't seen the error posted in

the thread. My issue (yes I know...I was hoping this was fixed, I should

have known better), was I used a space in the path to the file

geodatabase. However, the behavior was inconsistent: Previously, I had

successfully saved my project with data referenced in a file geodatabase

with a space in the path name. Check your paths and use underscores or

CamelCase is all I can say.

--Bill

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

DanPatterson_Retired — Thu, 19 May 2016 13:33:29 GMT

I curse the day that spaces and other flotsam were allowed in path names. It surfaced its ugly head when working with esri grids. There are other conditions to meet, particularly if working with python Filenames and file paths in Python The path to enlightenment is the enlightenment about paths.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

LaszloKatona — Fri, 20 May 2016 01:34:00 GMT

Following on from my previous comment, I checked all of the file paths and have no spaces to or within the project. I re-added some rasters and continued to save the project each time I generated a hillshade using the raster functions tab. It worked fine. I then exported a table and when I tried to save the project, it failed. I removed the hillshade functions and the project saved. This is an odd situation, since it allowed me to save immediately after creating the hillshade functions but failed after a while - something might be happening to lock the filespace where hillshade and other faster functions are being saved (?), which makes a subsequent save fail. It would be good to know where the results of functions are stored (or if they are saved at all). I thought in 10.3 they were saved to a default geodatabase on the client.

Laz

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

DanPatterson_Retired — Fri, 20 May 2016 18:41:36 GMT

Interesting ... you said 'client' does this behaviour occur with locally stored data and processes?

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

LaszloKatona — Sun, 22 May 2016 22:17:17 GMT

Hi Dan,

Yes, in my situation all data in the project is on the local computer. Since removing the raster functions enabled the project to save, I am thinking it may have something to do with that, but since I am not sure exactly how raster functions work in ArcGIS Pro, (where temporary raster function files are stored, if at all) I'm at a loss to troubleshoot further.

Regards,

Laz

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

DanPatterson_Retired — Sun, 22 May 2016 23:33:54 GMT

You should set your environments explicitly, in

Geoprocessing options (there are several)
Environments tab for any tool that you use in Arctoolbox

Otherwise defaults are used and they may be to places where you don't have permissions, particular if you aren't the sole user of the computer.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

LaszloKatona — Mon, 23 May 2016 00:25:16 GMT

These are the geoprocessing options that I found in my project:

...and these are my project settings (no spaces in paths):

I'm not using any tools in ArcToolbox in the project, although I am using some geoprocessing tools, but don't see anything in the environments of those that would affect saving the project.

The properties of the sunshade raster function I am using are interesting, they state the as the input layer as the data source:

...this suggests it is generating the sunshade on-the-fly and not creating or storing a temporary layer at all? As far as I can tell, everything is stored locally, within the ArcGISPro project, or within a folder structure at the same level as the Home Folder.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

DanPatterson_Retired — Mon, 23 May 2016 00:39:01 GMT

sunshade.... hmmm can't find it, is it builtin or is it hillshade? or this one found on arcscripts beta?

http://www.arcgis.com/home/item.html?id=403a846855f14539a2c15ff09398e8e5

Also P drive? that is not what I mean by local, unless you have a wack of drives on your machine. If you have time, on a lark, try c:/test/everything here

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

LaszloKatona — Mon, 23 May 2016 01:04:45 GMT

It is a hillshade, but as a custom raster function it is pre-populated with parameters that we use all the time. My P drive is a usb hard drive permanently connected to my machine. I consider it local because it is not a network drive (with windows having to resolve a unc path). I'll see how I go recreating the error with everything on a built-in drive (c or d) and repost then. So far it has behaved for a couple of sessions.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

DanPatterson_Retired — Mon, 23 May 2016 01:13:42 GMT

the only reason I ask, is we had 'issues' with my students working with usb drives and sticks when working with raster data. They were trying to take the shortcut of not having to make their projects transportable and having to copy their work from their local machine to their backup (ie usb drives or sticks). Invariably, I would get the 'I got a problem...' comment, to which I would respond with 'were you working on a local drive?...'

I gave up trying to figure out what the problem was since the solution was so simple. I hope this is the case for you, if not, I am out of ideas with regards to the raster functions since their interface and access is hidden from view. Tools with arctoolbox may serve as an option, but obviously, the raster function approach was chosen for a reason.

Good luck

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

MarkCederholm — Tue, 31 May 2016 03:17:38 GMT

If I had a dime for every time I had a "SaveProjectAsync" failure, or a random geoprocessing tool failure, I could easily eat at the fanciest restaurant in town. Seriously, Esri really needs to work on stability issues here.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

ErnieBuford — Mon, 07 Nov 2016 20:37:49 GMT

FWIW, I've gotten this error while working through the training course "Getting Started with ArcGIS Pro"... most of the way through the analysis section, just after having run Hillshade and IDW tools (data stored on a network share with no spaces in the path; v. 1.3.5861).

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

RoxaneBlackley1 — Tue, 29 Nov 2016 21:20:20 GMT

I found the same error in the same spot in tutorial. I removed Hillshade layer (still get error), turned off/on Basemap/World_Topo_Map and I'm now able to save again.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

IrvinGoldblatt — Mon, 05 Dec 2016 12:39:27 GMT

I also am having the same issue with ArcGIS Pro 1.3. My Esri technical contact recommended I submit a support ticket, has anyone done this yet? If so, what was the response.

Re: Can't save ArcGIS Pro Project - SaveProjectAsync Failed

Maartende_Jong — Fri, 06 Jan 2017 13:01:45 GMT

Same here. Also while working through the Getting started tutorial. removing Hillshade solved the issue