https://community.esri.com/t5/arcgis-pro-questions/reinstall-after-computer-wiped-by-virus/m-p/1300491#M70332 <P>My computer was recently infected by a virus. The computer was barely operating, I couldn't save anything and needed to format the drive.&nbsp;</P><P>I am trying to reinstall desktop and ArcGis Pro but it wont allow me, it says this device has it already installed.</P><P>How can I do a reinstall on the same device? This is a single use license.&nbsp;</P><P>Any help is much appreciated.&nbsp;</P><P>Cheers, Kane</P><P>&nbsp;</P> Sat, 17 Jun 2023 07:42:40 GMT KaneKreeck 2023-06-17T07:42:40Z https://community.esri.com/t5/arcgis-pro-questions/reinstall-after-computer-wiped-by-virus/m-p/1300491#M70332 <P>My computer was recently infected by a virus. The computer was barely operating, I couldn't save anything and needed to format the drive.&nbsp;</P><P>I am trying to reinstall desktop and ArcGis Pro but it wont allow me, it says this device has it already installed.</P><P>How can I do a reinstall on the same device? This is a single use license.&nbsp;</P><P>Any help is much appreciated.&nbsp;</P><P>Cheers, Kane</P><P>&nbsp;</P> Sat, 17 Jun 2023 07:42:40 GMT https://community.esri.com/t5/arcgis-pro-questions/reinstall-after-computer-wiped-by-virus/m-p/1300491#M70332 KaneKreeck 2023-06-17T07:42:40Z https://community.esri.com/t5/arcgis-pro-questions/reinstall-after-computer-wiped-by-virus/m-p/1300900#M70382 <P>You'll need a "clean" reinstall of ArcGIS Pro. This thread has a few resources:</P><P><A href="https://community.esri.com/t5/arcgis-pro-questions/clean-uninstall-reinstall-of-arcgis-pro/td-p/1140238" target="_blank">https://community.esri.com/t5/arcgis-pro-questions/clean-uninstall-reinstall-of-arcgis-pro/td-p/1140238</A></P> Tue, 20 Jun 2023 01:02:15 GMT https://community.esri.com/t5/arcgis-pro-questions/reinstall-after-computer-wiped-by-virus/m-p/1300900#M70382 MapGrrl 2023-06-20T01:02:15Z