topic ArcGIS Pro crashed when creating a spectral profile of a multi-band image in ArcGIS Pro Questions

ArcGIS Pro crashed when creating a spectral profile of a multi-band image

Zihao_Zheng — Mon, 29 May 2023 02:17:36 GMT

I found this bug in several versions of ArcGIS Pro. When you trying to create a spectral profile of a multibands image or sth like that, the right panel of Pro appears with the following result and then loses its response.

Here, arcgis pro crashed...

Re: ArcGIS Pro crashed when creating a spectral profile of a multi-band image

CorrineCoakley — Sun, 04 Aug 2024 23:12:33 GMT

I'm running 3.3 and having the same issue. I fixed it by upgrading my Windows Display Graphics options, but now it just keeps spinning its wheel and never generates a chart. Has anybody has any progress on this in the past year?

Re: ArcGIS Pro crashed when creating a spectral profile of a multi-band image

TheodrosWoldeyohannes — Tue, 03 Sep 2024 21:53:03 GMT

Have the same issue too. I'm running 3.3.1. I have ran into this issue over the years in different versions on multiple machines. I have noticed it works on a PC with only a CPU running integrated graphics, but also an old laptop running an Intel i7 and Nvidia 960. Tested on machines with AMD CPU/GPU also. No apparent consistence or cause for when the bug will occur. I am quite annoyed that ESRI has not addressed this issue that has exited for a few years now.

Re: ArcGIS Pro crashed when creating a spectral profile of a multi-band image

AnthonyLEBRIS — Wed, 10 Dec 2025 10:36:58 GMT

Hi !

I have the same problem using the ArcGis Pro 3.6 version.

How to solve the problem ?

Thanks

Re: ArcGIS Pro crashed when creating a spectral profile of a multi-band image

agoerzen — Sun, 08 Feb 2026 03:59:47 GMT

I'm also having this issue on 3.6.1 but only when I connect my laptop to an external monitor.

Laptop->HDMI->Monitor: 100% bug rate when opening Spectral Profile chart properties.

Laptop standalone: 0% bug rate when opening Spectral Profile chart properties.