topic Re: Error 1311 when installing ArcGIS pro in ArcGIS Pro Questions

Error 1311 when installing ArcGIS pro

AssemAlalim — Sun, 30 Apr 2023 18:36:05 GMT

I am new with the platform. I am unable to install ArcGIS Pro, i went through the process with Run Checksum and when installing i get a message later Error 1311. Source file not found, and it does not complete the installation.

Can someone help ho to install ArcGIS Pro

Thanks in advance

P.s. screenshot attached

Re: Error 1311 when installing ArcGIS pro

DanPatterson — Sun, 30 Apr 2023 18:45:46 GMT

move the downloaded *.exe and the extracted *.msi and *.cab file into a simpler folder (like c:\Temp) and double-click on the *.msi to try the reinstall again.

Re: Error 1311 when installing ArcGIS pro

DavidPike — Sun, 30 Apr 2023 18:47:43 GMT

I would definitely take the installer out of your OneDrive location and retry.

Re: Error 1311 when installing ArcGIS pro

AssemAlalim — Tue, 02 May 2023 12:18:39 GMT

Thanks it worked

Re: Error 1311 when installing ArcGIS pro

AssemAlalim — Tue, 02 May 2023 12:28:38 GMT

Thanks it was the one drive location creating the issue