topic PRO 3.1 install fail in ArcGIS Pro Questions

PRO 3.1 install fail

PeterPaasch — Wed, 12 Apr 2023 13:26:59 GMT

Pro 3.1 Installer keeps asking for Desktop runtime 6.0.5 or greater. Installed x64 6.0.16 confirmed install and rebooted. Installer still wants desktop runtime installed. I am on a trial and really not impressed. What is ArcGIS looking for to indicate desktop runtime is installed? Does it fail is previous desktop runtime versions are installed?

Peter

Re: PRO 3.1 install fail

BrianBaldwin — Wed, 12 Apr 2023 14:44:26 GMT

This URL provides a link to the required installation and documents the issue you might be experiencing: https://esriaustraliatechblog.wordpress.com/2022/10/17/faq-addressing-arcgis-pro-3-0-microsoft-net-desktop-runtime-x64requirement/

Re: PRO 3.1 install fail

ElwynWilliams — Tue, 20 Jun 2023 03:48:52 GMT

I have the same issue. reinstalling dotnet makes no difference.

Re: PRO 3.1 install fail

MaryMinnis — Sat, 08 Jul 2023 23:29:35 GMT

I feel that I'm messing in the bowels of my computer with trying to fix the .net issue. My regular Pro version crashes always, so I tried my school version and it crashes.

Re: PRO 3.1 install fail

ElwynWilliams — Sun, 09 Jul 2023 22:41:15 GMT

For me, it seems I think my sccm deployment of the .net desktop is the issue - manually fine, but if deployed automatically, ArcGIS is not seeing what it needs to check install. I wonder if we can hack the msi for arcgis to say it's already installed?

Re: PRO 3.1 install fail

MaryMinnis — Sun, 09 Jul 2023 23:54:30 GMT

Thank you for the reply. I think it's time for me to call my school to see if a kind soul can check out these .net issues.
Even though I "downloaded and installed" the .net for 7, it did not show up when I went into the C: drive, as the online instructions suggested.

Re: PRO 3.1 install fail

ElwynWilliams — Tue, 25 Jul 2023 01:41:57 GMT

hey Brian,

it seems the installer for ArcGIS is not identifying the install of the desktop runtime correctly for many people, especially if they try use SCCM for deployment. I'd expect the installer should be looking in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\dotnet\Setup\InstalledVersions\x64\sharedfx\Microsoft.NETCore.App for the version above 6.0.18 - could it be that the logic is looking at that field as 6.0.18 is less than 5, as it's reading as 1<5, not 18 because it's a alpha string?