topic Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project in ArcGIS Pro Questions

ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

islandpowerco — Sun, 26 Jun 2022 09:48:20 GMT

I have just upgraded to ArcGIS Pro v3.0.0 from v2.9.3. I now encounter a file save error as soon as I try to save any of my existing projects. I get the following error (see attached):

"Project Save Error" "Failed to save project".

Note that I am using ArcGIS Pro in Parallels on a Mac, however all files opened and saved correctly in v2.9.3 with no issues. Performance of ArcGIS Pro in Parallels on the Mac is fine and I have not encountered issues like this previously. The issue occurs when I try to Save a project or Save As a project.

The project and all of its contents are entirely local. There is no network connection or network drive of any kind. There are no files or data fetched from any source outside the local project folder. There are no add-ins and no extensions. The project does not contain any rasters.

The issue only occurs after upgrading ArcGIS Pro to v3.0.0. New projects that are created from scratch in v3.0.0 are able to be saved successfully.

--------

My system:
ArcGIS Pro v3.0.0 (latest)
.NET Desktop Runtime v6.06 (latest)

Macbook Pro
OS Monterey 12.3.1 (latest)
2.4 GHz 8-Core Intel Core i9
16 GB 2667 MHz DDR4

Parallels
Parallels Version 17.1.4 (51567) (latest)
Windows 10 Home edition v21H1

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

islandpowerco — Sun, 26 Jun 2022 01:18:42 GMT

Update. As a test, I copied the entire project folder to the Windows desktop, to ensure it was not an issue with dropbox or the mac drive. This new location also removes all spaces from the folder name structure.

The issue still occurs, as attached.

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

islandpowerco — Sun, 26 Jun 2022 10:35:08 GMT

Update 2:
I uninstalled ArcGIS Pro v3.0.0 and reinstalled v2.9.0....
All files are now saving correctly with no issues in 2.9.0

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Mon, 27 Jun 2022 14:29:37 GMT

Hi,

This can be a result of something specific to the project that is failing during the translation process from 2.9 to 3.0. As a failsafe the project is prevented from saving. Can you send the project so we can take a look at it?

thanks,

Andrew

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Aaron_Kale — Wed, 29 Jun 2022 16:42:08 GMT

I'm having the same issue. Just upgraded to 3.0. I did a save as off an old ArcGIS Pro 2.9 project to create a separate project for a new area of interest I'm working on. Saved once or twice in my new 3.0 project but now I can't save.

Andrew I saw you didn't get a response and was going to ask if I could send my project to be looked at. However when I hit "Package" in the Package Project tool it says that my project has changed and would need to save first. I hit yes which did nothing. I can close Pro without saving and then try to package but not sure if that would still be helpful to you.

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Wed, 29 Jun 2022 17:01:01 GMT

Hi Aaron,

Send me a zip of the project folder with the aprx, gdb etc first and i'll see if that's sufficient.

thanks,

Andrew

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

yigalm — Mon, 01 Aug 2022 12:29:23 GMT

I have a client experiencing the same issue. There is no problem saving the project in 2.9, but in 3.0 they get 'failed to save project' error without any specific reason. The project is heavy with many maps and layouts, but 2.9 handles it correctly. Is there something like ArcMap's MXD Doctor to analyse the project?

Regards,

Yigal

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

NaomiForrest — Tue, 27 Sep 2022 09:47:14 GMT

I am also having the same issue. Just installed 3.0 and won't save 2.9 projects but will save 3.0. Should I uninstall 3.0?

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

yigalm — Thu, 29 Sep 2022 07:20:05 GMT

I have the same issue with 2 different customers. Both have heavy projects with many layouts.

The projects can be opened but can not be saved. It is a big headache to build these projects again.

Is there something like the MXD Doctor for ArcGIS Pro? Having an error saying 'project failed to save' doesn't really help.

Yigal

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Thu, 29 Sep 2022 14:08:17 GMT

Please reach out to technical support so a case can be created and they can take an in-depth look at the project as well as the environment to determine what may be the cause https://support.esri.com/en/contact-tech-support

thanks,

Andrew

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

TobiSellekaerts — Tue, 10 Jan 2023 10:52:00 GMT

We have just upgraded to 3.0.3 (from 2.9.5) and are now also experiencing this inability to save files. This thread has gone silent for a few months - fingers crossed this means someone has figured out the solution @Andrew--Johnson do you have any updates? Many thanks.

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Tue, 10 Jan 2023 14:52:48 GMT

Hi,

Nobody sent their projects or updated the thread if they reached out to technical support. This issue is specific to something in a particular project or group of projects so I would recommend reaching out to technical support so they can diagnose the cause of the problem and jump on a screenshare with you as necessary.

https://support.esri.com/en/

thanks,

Andrew

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

DavidWheelock2 — Wed, 19 Apr 2023 18:39:09 GMT

Hello @Andrew--Johnson

I just encountered the same problem today using AGP 3.1.1.

It's not a big issue for this one, so I'll just rebuild from scratch.

Also, I've been using 3.1.1 since it's release and have saved several other projects, though they were not MXD imports. This was my first MXD import.

Details for ESRI:

Opened simple AGP without using template.
Imported ArcMap MXD successfully. No issues.
Tried to save and got error.
Tried to save in another location and got same error.
Tested deleting map contents bit by bit and saving after each deletion. Same error.
Deleted APRX contents until everything was gone and there were no contents left. Completely empty project. Tried saving and got the error.
I can't send you an APRX because I can't get it to save even once.

ESRI, some addition details in that error message would be great!

Also, reviewing the previous comments, above, I wonder about the history of those projects. Did the APRX files that failed on being converted from AGP 2.X to 3.X, have had their origin in even earlier MXD files that were imported to AGP?

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Wed, 19 Apr 2023 18:41:00 GMT

Hi David,

Can you send the mxd? If we can take a look at that a developer can debug exactly why the mxd failed to translate to an ArcGIS Pro project.

thanks,

Andrew

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

DavidWheelock2 — Wed, 19 Apr 2023 18:55:28 GMT

@Andrew--Johnson

Here's the MXD, sans data.

Let me know if you need something more prepared.

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

DavidWheelock2 — Wed, 19 Apr 2023 19:45:43 GMT

OK, now I'm stumped. The problem is playing peek-a-boo. I've got conflicting results and my original failure mode is working.

Additional testing.

Test 1
- Opened MXD
- Deleted all data connections and saved.
- Imported to AGP. Saved successfully.
Test 2
- Started AGP
- Inserted map.
- Saved APRX
- Imported MXD
- Saved successfully.
Test 5
- Recreated original failure mode. Works.

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Wed, 19 Apr 2023 22:45:47 GMT

David thanks for testing further. It seems like one of the data connections but we won't be able to know for sure until a dev can debug and see exactly which part of the code is failing.

thanks,

Andrew

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Thu, 20 Apr 2023 22:29:42 GMT

David,

With the mxd that you provided, I was unable to reproduce the failure. The mxd imported successfully and the project saved successfully. Sounds like it's only possible to repro with the data and data connections present in the map.

-Andrew

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

GB-AliWhiteGISS — Wed, 24 May 2023 20:24:56 GMT

I had the same issue in ArcPro 2.9.5. I had imported a .mxd without incident, made some edits, saved without incident, made some more changes, received the unable to save message. Save As and renaming worked fine but still can't save the original project. Based on so many people experiencing the near-identical issue, it certainly seems like a bug.

Re: ArcGIS Pro v3.0.0 "Project Save Error" - Failed to Save Project

Andrew--Johnson — Wed, 24 May 2023 21:00:51 GMT

These posts are a specific to translating an ArcGIS Pro project from a 1.x or 2.x aprx to a 3.x project so since you are experience this with importing a mxd into 2.9.5 it would not be related. I'd recommend opening a support case for a support analyst to take a deeper look with you.

regards,

Andrew