topic Re: Create Mobile Map Package crashing when run from ModelBuilder in ArcGIS Pro Questions

Create Mobile Map Package crashing when run from ModelBuilder

RobertBorchert — Thu, 15 Dec 2022 14:12:29 GMT

We create a Mobile Map Package in Pro by Sharing and Mobile Map.

We would like to create a model to export the map and then upload it to the appropriate group in Portal

The Geoprocessing application

Create Mobile Map Package crashes and knocks me out of Pro every time I try to run it.

I am trying to save it to a directory and not in Portal. Using ArcGIS Pro 3.0.3

Using default settings.

This happens with or without locators set and with or without Area of Interest defined.

I have tried it with very small amounts of data and it still aborts. No message just the standard Stopped working message

Re: Create Mobile Map Package crashing when run from ModelBuilder

Robert_LeClair — Thu, 15 Dec 2022 16:50:27 GMT

Robert - I created a model using ArcGIS Pro 3.0.3 as well that has the Create Mobile Map Package GP tool in it. I have a raster dataset and a point feature class for data. Saving local and not to ArcGIS Online. Ran the model and it worked fine. ArcGIS Pro did not crash. Whenever I see "weird" GP issues such as this a few things to try.

1. Rename the ESRI folder in your C:/Users/<user_profile>/appdata/local and C:/Users/<user_profile>/appdata/roaming to ESRI_OLD.
2. Delete your GP history.
3. Clear your Display cache from Project->Options->Display

Hope this helps!

Re: Create Mobile Map Package crashing when run from ModelBuilder

RobertBorchert — Thu, 15 Dec 2022 18:53:04 GMT

I tried multiple things.

I had it set up to path to a unc directory

I changed it to send the map package to my C: drive instead and it worked as expected

Re: Create Mobile Map Package crashing when run from ModelBuilder

Robert_LeClair — Thu, 15 Dec 2022 20:17:26 GMT

When I ran the GP tool in a model, my output path was C:\temp so no issues/crashes. I wonder why the C: drive works but other paths do not. Regardless, it seems you have a solution.