topic Re: Problem with license manager in ArcGIS Pro Questions https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140718#M6028 <HTML><HEAD></HEAD><BODY><P>Well. This is the third instance I am seeing this issue.</P><P>I feel it could be a <STRONG>bug</STRONG>. <SPAN style="text-decoration: line-through;">And I have seen all the three instances of the same issue in ArcGIS Online which have configured in non-English profile.</SPAN></P><P><SPAN style="text-decoration: line-through;">I don't see the problem occurring in the Profiles that are configured in English at least.</SPAN></P><P></P><P><IMG __jive_id="365944" class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/365944_pastedImage_1.png" style="width: 620px; height: 124px;" /></P><P></P><P>Could you please log a case with Esri Customer Services?</P></BODY></HTML> Mon, 07 Aug 2017 15:51:24 GMT JayantaPoddar 2017-08-07T15:51:24Z Problem with license manager https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140717#M6027 <HTML><HEAD></HEAD><BODY><P>Dear GeoNet,</P><P></P><P>I just registered to Esri.com for a trial version of ArcGIS Pro for desktop.</P><P></P><P>When I open the software, it advert me that I don't have assigned a license.</P><P>It also advert me that this assignation can be made by using the license manager in my esri.com profile.</P><P></P><P>The problem is that I don't have the license manager in my esri.com profile.</P><P>So I cannot actived a license for arcgis.</P><P></P><P>Can you help me, please?</P><P></P><P>Thank you a lot,</P><P>Graziano</P><P></P><P><A href="https://community.esri.com/groups/technical-support?sr=search&amp;searchId=0f2dd6e5-225e-42ab-b039-ae8bb4ee49d6&amp;searchIndex=0">https://community.esri.com/groups/technical-support?sr=search&amp;searchId=0f2dd6e5-225e-42ab-b039-ae8bb4ee49d6&amp;searchIndex=0</A>‌</P></BODY></HTML> Mon, 07 Aug 2017 15:39:42 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140717#M6027 GrazianoMazzapicchio 2017-08-07T15:39:42Z Re: Problem with license manager https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140718#M6028 <HTML><HEAD></HEAD><BODY><P>Well. This is the third instance I am seeing this issue.</P><P>I feel it could be a <STRONG>bug</STRONG>. <SPAN style="text-decoration: line-through;">And I have seen all the three instances of the same issue in ArcGIS Online which have configured in non-English profile.</SPAN></P><P><SPAN style="text-decoration: line-through;">I don't see the problem occurring in the Profiles that are configured in English at least.</SPAN></P><P></P><P><IMG __jive_id="365944" class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/365944_pastedImage_1.png" style="width: 620px; height: 124px;" /></P><P></P><P>Could you please log a case with Esri Customer Services?</P></BODY></HTML> Mon, 07 Aug 2017 15:51:24 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140718#M6028 JayantaPoddar 2017-08-07T15:51:24Z Re: Problem with license manager https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140719#M6029 <HTML><HEAD></HEAD><BODY><P><A href="https://community.esri.com/migrated-users/3063">Kelly Gerrow</A>‌. Do you have any idea on this issue? Did something (relevant to licensing) change after the June, 2017 update?</P></BODY></HTML> Mon, 07 Aug 2017 15:54:48 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140719#M6029 JayantaPoddar 2017-08-07T15:54:48Z Re: Problem with license manager https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140720#M6030 <HTML><HEAD></HEAD><BODY><P>Thank you Jayanta.</P><P>By you, if I can try to configure my profile on English website of esri.com, I can solve my problem?</P><P></P><P>P.S. I log a case both to Italian and English Esri customer services.</P></BODY></HTML> Mon, 07 Aug 2017 15:56:59 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140720#M6030 GrazianoMazzapicchio 2017-08-07T15:56:59Z Re: Problem with license manager https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140721#M6031 <HTML><HEAD></HEAD><BODY><P>I take my words back.</P><P>Issue also persists with English Language also. Just checked after creating a new Trial Account.</P><P>Maybe the Customer Services will be able to answer "Where did the <STRONG>Manage Licenses</STRONG> option go"?</P><P><A href="https://community.esri.com/space/2106">ArcGIS Online</A>‌</P></BODY></HTML> Mon, 07 Aug 2017 16:05:27 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140721#M6031 JayantaPoddar 2017-08-07T16:05:27Z Re: Problem with license manager https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140722#M6032 <HTML><HEAD></HEAD><BODY><P>ok. the only solution is wait the reply of customer services to have an answer.</P><P><IMG src="https://community.esri.com/legacyfs/online/emoticons/sad.png" /></P></BODY></HTML> Mon, 07 Aug 2017 16:14:47 GMT https://community.esri.com/t5/arcgis-pro-questions/problem-with-license-manager/m-p/140722#M6032 DorianaClementi 2017-08-07T16:14:47Z