topic Re: Automatic Tab Switching Bug in ArcGIS Pro Questions

Automatic Tab Switching Bug

CheyneHadley — Mon, 25 Jul 2022 18:05:53 GMT

Does this happen to anyone else? The Ribbon Tabs automatically switch. I tend to spend most of my time in the 'Edit' Tab, but ArcGIS Pro will switch me back to 'Home' or 'Insert'. Pro usually switches back to 'Home' when first starting the application, and switch to 'Insert' if I am adding and removing features, especially imagery. The switching tends to happen unexpectedly, which makes capturing the phenomenon somewhat difficult.

You can see the tabs switch at the 00:51 seconds mark.

(view in My Videos)

This video is just one example of one scenario where this happens to me. I generally experience this bug at least once per instance of opening Pro, which I do several times per day.

Case Number: 03107517

Re: Automatic Tab Switching Bug

wayfaringrob — Mon, 25 Jul 2022 19:23:49 GMT

I think it's supposed to be a 'feature,' but I also find it annoying. Simple tasks take twice as many clicks in Pro compared to ArcMap, largely because of the ribbon UI. It feels unfinished in many ways.

Re: Automatic Tab Switching Bug

CheyneHadley — Mon, 25 Jul 2022 19:29:35 GMT

That's what I thought too, but I talked to the Pro technical support team at the user conference and they said it's not supposed to do that. That's why I have a case number.

Re: Automatic Tab Switching Bug

wayfaringrob — Mon, 25 Jul 2022 19:49:18 GMT

It's not!?!? I've been in Esri presentations where they talk about the "contextual" (read: random) switching as if it's innovative, helpful...

Re: Automatic Tab Switching Bug

CheyneHadley — Mon, 25 Jul 2022 20:45:11 GMT

All I can say is what the two individuals I described this to had never heard of this behavior.

Re: Automatic Tab Switching Bug

CheyneHadley — Fri, 05 Aug 2022 21:33:23 GMT

(view in My Videos)

I caught ArcGIS Pro forgetting that I had 'Edit' selected after bringing in a feature class from the Catalog. This happened after performing a guided clean install with ESRI Customer Care.

I select 'Edit' at 00:29 seconds, then add in a layer. When I go back to the map, the tab reverts back to 'Map' when it should have stayed on 'Edit'.

Re: Automatic Tab Switching Bug

CheyneHadley — Mon, 08 Aug 2022 20:08:45 GMT

(view in My Videos)

Another example starting at 00:30 seconds.

Re: Automatic Tab Switching Bug

CheyneHadley — Wed, 17 Aug 2022 16:21:46 GMT

(view in My Videos)

Tabs automatically switch at 00:33 seconds

Re: Automatic Tab Switching Bug

CheyneHadley — Wed, 17 Aug 2022 16:20:57 GMT

(view in My Videos)

Tabs automatically switch at 00:32 seconds

Re: Automatic Tab Switching Bug

CheyneHadley — Mon, 22 Aug 2022 21:28:43 GMT

(view in My Videos)

After removing custom Ribbon buttons, the issue persists.

00:06 seconds

Re: Automatic Tab Switching Bug

CheyneHadley — Thu, 15 Sep 2022 15:17:15 GMT

(view in My Videos)

This issue continues to happen even after formatting my OS install drive and reinstalling Windows.

Re: Automatic Tab Switching Bug

FourCornersMapping — Mon, 25 Nov 2024 17:08:01 GMT

Yes, this happens to me many times a day and it is super annoying. It primarily happens in Layout. For me, if I have a layer selected in the TOC, say to change the symbology or labelling properties, I make the change and then it deselects the layer in the TOC. Then I have to reselect it to keep making changes. This doesn't happen in Map view, just Layout view. Someone help!!

Re: Automatic Tab Switching Bug

JesseCloutier — Tue, 26 Nov 2024 14:41:52 GMT

Hi @FourCornersMapping, we appreciate you sharing a potential bug with the broader Esri Community; however, Esri does not actively track software defects posted here. The official channel for investigating and validating bugs is Esri Technical Support. All customers experiencing a potential software bug should leverage technical support to report and investigate the issue.

By reporting bugs through technical support, Esri can better track the scope and impact of the issue across all our customers and better prioritize it with our product teams. Our teams can also investigate the issue more thoroughly to see if there is a solution, workaround, or patch to get you back up and running as soon as possible.

As a reminder, Esri Community is primarily a self-service support platform where Esri users can ask or answer each other’s questions, share feature requests, and collaborate to solve problems with GIS.

*Note that this is a scripted message prompted when posts allude to a potential product bug.