topic Re: Custom toolbox not working after upgrading ArcGIS Pro 2.9 to 3.0 (Inline techniques troubleshoot) in ArcGIS Pro Questions

Custom toolbox not working after upgrading ArcGIS Pro 2.9 to 3.0 (Inline techniques troubleshoot)

HunarSaleem — Mon, 18 Jul 2022 06:31:41 GMT

Hello again,

I have create my custom toolbox in ArcGIS Pro 2.9, it was working properly, after I upgrade ArcGIS Pro to version 3, my toolbox make crash and ArcGIS Pro shutting down.

I found the problem, in my toolbox, one of geoprocessing tool that I used is (Convert Coordinate Notation), when the process passed by this tool, the problem happen an the ArcGIS Pro going to crash.

I used Inline technique ( %Folder% ), this is the real problem, I think Esri not fixed this issue.

The same problem happen with me when I using ArcGIS Pro 2.9, but when Esri update it to ArcGIS Pro 2.9.1, this problem fixed.

Can you please help me to solve this problem?

Your support please?

Re: Custom toolbox not working after upgrading ArcGIS Pro 2.9 to 3.0 (Inline techniques troubleshoot)

DanPatterson — Mon, 18 Jul 2022 08:57:06 GMT

If you had reported this before, contact Tech Support again. If you didn't report it before, you should open a case with them. Reporting bugs here with a case number won't aid in finding a solution,

Re: Custom toolbox not working after upgrading ArcGIS Pro 2.9 to 3.0 (Inline techniques troubleshoot)

HunarSaleem — Thu, 21 Jul 2022 08:25:16 GMT

Thank you DanPatterson,

I tried to create a case number for my issue, but I couldn't, because my Organization account!

Can you please guide me how to do a case number in Esri's website?