topic Re: Export Failed: ArcGIS Pro 3.0 in ArcGIS Pro Questions

Export Failed: ArcGIS Pro 3.0

HannahSchaefer1 — Wed, 20 Jul 2022 20:39:21 GMT

Hi there - I've been experiencing an issue with exporting a layout in ArcGIS Pro 3.0. I'm trying to export an extremely standard, basic map with no legend, no scale bars, just a simple basemap with a single point layer to JPEG. I've looked through other posts and have attempted the following, to no avail:

1. Changed custom layout to standard 8.5 x 11 (this is an issue - I almost always use custom layouts and if this is a limitation, I hope it gets resolved ASAP)

2. I have full permission to write to the folder

3. Created a new layout from scratch (since the original project was created in v 2.9)

4. Tried exporting to PDF which did get resolved by following the advice mentioned above, however, the graphics of the basemap were blurred and pixelated, even at 300 DPI and the standard compression quality.

5. Removed the display filter - there is no extent set on the layer or the map.

Any tips would be appreciated!

Re: Export Failed: ArcGIS Pro 3.0

AubriOtis — Wed, 20 Jul 2022 22:26:04 GMT

That's not good. I can't reproduce on 3.0 with any of my projects, I get jpeg exports just fine. Can you export to other formats like PNG or PDF? For something like this I recommend going to technical support, they can troubleshoot what is happening and report any bugs to the development team to fix. You can reach them here: https://support.esri.com/en/contact-tech-support

Re: Export Failed: ArcGIS Pro 3.0

HannahSchaefer1 — Thu, 21 Jul 2022 20:42:47 GMT

Thank you for following up Aubri and for troubleshooting - I had my colleague test out the JPEG export from his machine and it worked just fine. The only thing we could come up with is that he had installed the most recent .NET Desktop Runtime (version 6.0.7) so I did the update to my machine and it worked. In case anyone else runs into this issue, wanted to share our steps that seemed to have resolved the problem.

Re: Export Failed: ArcGIS Pro 3.0

AubriOtis — Thu, 21 Jul 2022 22:39:31 GMT

I'm so glad you found a solution, thank you for sharing!

Re: Export Failed: ArcGIS Pro 3.0

PeteJordan — Thu, 22 Sep 2022 13:14:32 GMT

Weird, I'm on 3.0 and can export to PDF just fine, but not Jpg. I'm on .NET Framework 4.8 currently and still running into the (export failed) for jpgs for simple maps as well. I don't want to update to 4.8.1 as the 4.8 version is still the recommended version and it's not that easy I don't think to downgrade once a newer version is installed.

As for Microsoft .NET Desktop, I'm already on 6.0.9 which is the latest version.

I did however notice this new change (https://support.esri.com/en/technical-article/000027942)
which states you need to chose manually now in 3.0 the Color Depth and that was my issue. Just in case others missed this little change, this was my issue with exporting to JPG...

Re: Export Failed: ArcGIS Pro 3.0

PFL — Thu, 22 Sep 2022 19:38:22 GMT

This fixed it for me! The export fail has been driving me crazy all week ever since I updated to 3.0. I've been sending screenshots of maps instead of full exports. Thank you!

Re: Export Failed: ArcGIS Pro 3.0

ShakilaRathnayake — Sat, 22 Oct 2022 13:40:45 GMT

This worked for me as well. Thank you !

Re: Export Failed: ArcGIS Pro 3.0

NaomiBegg — Tue, 22 Nov 2022 04:32:40 GMT

Ahh he missing Colour Depth was what was causing my issue!

Re: Export Failed: ArcGIS Pro 3.0

Marie-AngeFournier-Beck — Wed, 15 Mar 2023 17:47:48 GMT

I keep getting this error at least a couple times a day, but Colour Depth is selected. The error will happen with pdf and/or jpg. What has solved it so far is closing and reopening a project. There is no rhyme or reason to why this works for me, but it seems to.

Re: Export Failed: ArcGIS Pro 3.0

JoelLogan — Wed, 22 Mar 2023 21:16:18 GMT

I was having this issue. When I enabled Color Management it started working for me again for both PDF and JPEGs.

Joel Logan

Re: Export Failed: ArcGIS Pro 3.0

AugustFroehlich — Wed, 12 Apr 2023 16:37:26 GMT

I just had this same export problem today and turning on the Color Management fixed the problem.

Re: Export Failed: ArcGIS Pro 3.0

EmilyBlackburn1 — Fri, 12 May 2023 14:50:35 GMT

I'm suddenly having these issues across multiple machines. Even creating new layouts, new maps, nothing appears to be helping. Sometimes I can print as opposed to export, but this appears to be totally random. Machines at various states of updates as well......what gives? I've tried everything in this thread.

Re: Export Failed: ArcGIS Pro 3.0

JonathanLee — Wed, 05 Jul 2023 14:28:27 GMT

I encountered the same issue. Exporting layout to PDF failed repeatedly. Enabled Color Management in Options and I was able to export successfully.

I'm using Pro v. 3.1.0.

Re: Export Failed: ArcGIS Pro 3.0

JeremyWright — Fri, 21 Jul 2023 17:06:44 GMT

Jonathan, please update to 3.1.2 to take advantage of the latest bug fixes - I do recall there were a few related to export failures.