topic Re: Pro 3.0 Installation Failure in ArcGIS Pro Questions

Pro 3.0 Installation Failure

BillSchlatter — Thu, 07 Jul 2022 19:08:51 GMT

I'm currently attempting to update to Pro 3.0 to test out whether it resolves . Whenever I try to run the update, however, I get the "ArcGIS Pro requires the Microsoft .NET Desktop Runtime (x64)" error.

However, after the first time I got that error, I installed the latest version of the .NET runtime, but I still get the same error at the same point in the installation process. I'm reasonably sure that the runtime installed correctly, judging from my app list, and I've rebooted my computer just to be safe, but the problem persists.

Has anyone else encountered this issue? If so, have you found a way to resolve it that you can share?

Re: Pro 3.0 Installation Failure

George_Thompson — Thu, 07 Jul 2022 19:13:16 GMT

I think that you need the "Desktop Runtime" installed; https://pro.arcgis.com/en/pro-app/latest/get-started/arcgis-pro-system-requirements.htm#ESRI_SECTION1_B0E8A42B0E51439784E727AD94534B85

Here is what mine looks like:

Re: Pro 3.0 Installation Failure

BillSchlatter — Thu, 07 Jul 2022 19:44:44 GMT

That was it, thanks! I had suspected that this might be a user error problem, and indeed, I had installed the wrong .NET runtime.

Re: Pro 3.0 Installation Failure

George_Thompson — Thu, 07 Jul 2022 20:00:30 GMT

Glad that fixed it. It is a little confusing with having multiple runtimes.