topic Re: Pro v3.0.0 install still running after 36 hours in ArcGIS Pro Questions

Pro v3.0.0 install still running after 36 hours

wilcow — Tue, 28 Jun 2022 20:24:12 GMT

it appears to be stalled at the "Removing older versions of this application" step

I've seen this happen before and when I stopped it manually to try and restart I got an error that the MSI wasn't found - had to get on a call with Support to correct it last time

So now I'm watching the Download Manager run and wondering whether to let it keep churning away or interrupt the upgrade.

Re: Pro v3.0.0 install still running after 36 hours

wilcow — Tue, 28 Jun 2022 20:31:21 GMT

In case it wasn't clear, I'm running the update from ArcGIS Pro, not a fresh install

Re: Pro v3.0.0 install still running after 36 hours

DanPatterson — Wed, 29 Jun 2022 06:47:54 GMT

Can you download from your My Esri? If you download the file and run the executable it will extract a *.msi and *.cab file. Running the *.msi will install Pro. The download files option at least gives you an idea the amount of time needed to get the executable. Running the install program (aka *.msi) didn't take much time at all.

Re: Pro v3.0.0 install still running after 36 hours

wilcow — Wed, 29 Jun 2022 12:35:27 GMT

that's what I ended up having to do after we lost power last night. downloading and running the .exe worked