topic Re: Create Tile Package stuck at 100% for hours in ArcGIS Pro Questions

Create Tile Package stuck at 100% for hours

MelissaDaniels1 — Wed, 10 Jun 2020 19:26:56 GMT

I'm trying to create a tile package in ArcGIS Pro to use on a Collector map. I'm using clipped NAIP imagery. It keeps getting stuck at 100% for hours and not completing. I've tried leaving it overnight. It has all the required things: pyramids, a map description, etc. I've tried restarting Pro and restarting my computer. I can't figure out what could be preventing it from completing and would very much appreciate any suggestions. My Pro version is current.

Thanks!

Re: Create Tile Package stuck at 100% for hours

ReinhardtBotha — Fri, 03 Jul 2020 09:25:38 GMT

I have the same problem, trying to create a Map Tile Package from a few vector layers and the Create Map Tile Package tool is stuck at 100% for hours with CPU usage on 100%. I have ArcGIS Pro 2.5.2.

Re: Create Tile Package stuck at 100% for hours

DavidPike — Fri, 03 Jul 2020 19:09:36 GMT

Have you considered creating a Tile Cache instead? I prefer it as I can control the tile generation in batches.

Re: Create Tile Package stuck at 100% for hours

GarimaTiwari — Mon, 06 Jul 2020 19:05:06 GMT

Reinhardt Botha Melissa Daniels‌

Is it possible for you to share the data that can be used to reproduce this issue? If so, would you please open a support ticket and provide details.

Please ensure you have disk resources available and the NAIP imagery renders at the level requested.

Re: Create Tile Package stuck at 100% for hours

MichaelKlassen — Thu, 22 Oct 2020 22:18:16 GMT

I have the same issue. I've tried a tile cache and tile package. For some reason when it gets to 100% it just sits there. I am also using some NAIP imagery, but I do not believe this is the cause.

Re: Create Tile Package stuck at 100% for hours

AzharIbrahim — Tue, 10 Nov 2020 19:15:32 GMT

I have the same issue with manage cache tiles--it gets to 100% and stops. I can leave it for days and the files do not change. I've started going through a couple of levels at a time to see where it starts getting stuck. No error messages are displayed. I'm using a mosaic dataset with overviews and analysis runs fine without errors.

Re: Create Tile Package stuck at 100% for hours

MollyReynolds1 — Thu, 26 Aug 2021 19:26:03 GMT

Did anyone find a solution? I'm running Manage Tile Cache in Pro 2.8.2 and it's also getting stuck at 100% with high CPU usage. I'm also using clipped NAIP imagery... a .jp2 file in an MXD.

Edit: it may have to do with the .jp2 file type: https://support.esri.com/en/technical-article/000008788

I exported to a tif and was able to run Manage Tile Cache with no issue.

Re: Create Tile Package stuck at 100% for hours

NedCake1 — Fri, 18 Mar 2022 17:05:52 GMT

I'm having the same problem with the Create Map Tile Package tool. In my case, I'm generating tiles of a topo contour layer in lods 14-19. This map is a single vector layer with scale base rendering and labeling. I've watched resource monitor as the process writes the tile bundles. It finishes writing the tiles in about 2 hours then does nothing. Stuck at 100% for 24 hours plus or until I give up and kill the job.

Re: Create Tile Package stuck at 100% for hours

CharlesHardy1 — Wed, 18 May 2022 15:29:00 GMT

I'm having the exact same issue in version 2.9.2. The task starts and gets to 100% in about 25 minutes but now it has been sitting at 100% with the last message line in the details being " Creating tile package using 4 parallel instances." for the last 18 hours.

Re: Create Tile Package stuck at 100% for hours

MR14 — Thu, 19 May 2022 10:40:51 GMT

Same here. I've used the tool "generate tile cache tiling scheme" and after that "create map tile package". With a small Maximum level of detail (e.g. 6) it finishes in a few minutes. With a maximum level of 16 it takes 40 hours and does not finish

Re: Create Tile Package stuck at 100% for hours

MR14 — Thu, 19 May 2022 12:04:39 GMT

I've found a solution working in my case.

Similar as described here https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-geoprocessing-tool-stuck-at-100/m-p/572552 maybe the _ in some names was a problem. Because now instead of 40+ hours to infinity, it took 3 hours 25 minutes for a maximum detail level of 16. Minimum level was 0.

Everything else I did as described here: https://www.youtube.com/watch?v=D4jXNngH7Lg

Re: Create Tile Package stuck at 100% for hours

JoabelBarbieri — Wed, 08 Jun 2022 12:28:58 GMT

Same here. Anyone with a workaround ?

Re: Create Tile Package stuck at 100% for hours

ElizabethZizzamia1 — Fri, 26 Aug 2022 20:01:51 GMT

Hello, I'm running into this problem too. I actually need a tile package and can't just make cache. I've run sample data sets that are small, super simple with only a few high level tile levels and it just hangs at 100 and I end up killing it. Has ESRI created a bug for this?

Re: Create Tile Package stuck at 100% for hours

JohnGallop — Thu, 19 Jan 2023 16:10:20 GMT

Come on ESRI, you have plenty of people paying and arm and a leg for your services...have you sorted this issue? I have come across the same issue.

Re: Create Tile Package stuck at 100% for hours

DWR_BuckEhler — Tue, 07 Feb 2023 18:55:03 GMT

I am also having this same issue with a non-naip based service. I have been able to get it to work at zoom level 12 but nothing above. ZL 12 is not useful for any on-the-ground mapping though.

Any tips or help from a helpful ESRI person would be great!

Thanks to the community for your answers and suggestions.

Buck

Re: Create Tile Package stuck at 100% for hours

JohnGallop — Thu, 09 Feb 2023 15:27:33 GMT

I was able to achieve what I wanted to (but had to use credits) by creating a Web Map instead of a Tile package FYI.

Re: Create Tile Package stuck at 100% for hours

MicZatorsky_AEC — Mon, 14 Aug 2023 03:33:38 GMT

I have this issue with ArcGIS Pro 3.1.2 I have tried multiple attempts at Create Map Tile Cache and all get stuck at 99%. The right amount of cache is created in the right folder during the time estimated, but it never sticks the landing. It just does not finish.

I tried removing all spaces from names and paths, moved everything to a local SSD, checked geometry errors, put on a magnetic bracelet and lit an aromatherapy candle. Still no joy. I wrote an arcpy script and didn't even open Pro, and it still failed to complete even one level of map tile cache.

I disconnected my company VPN, and on the next attempt, the Python script worked! This is now repeatable. arcpy.management.CreateMapTilePackage() succeeds when the script is started with no access to the company network. If the script starts with network access it never completes.

I have since found the same happens in Pro using the GUI. It works when no company network is available.

I have no idea if it is related to accessing the licence server or some firewall rule on my company's side. But I you are stuck too, try checking out a licence pulling the blue cable and disconnecting from wifi. Strange but true.

Re: Create Tile Package stuck at 100% for hours

Laura — Fri, 26 Jan 2024 21:46:46 GMT

I am also having this same issue in Pro 3.2. The tool has been running all afternoon at 100%

Re: Create Tile Package stuck at 100% for hours

KaraG — Fri, 12 Apr 2024 20:58:02 GMT

Same issue 😞 Trying to run Create Map Tile Package. It zooms right up to 100% and then never completes.