topic Re: ArcGIS Pro 2.8 Fields view error in ArcGIS Pro Questions

ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Thu, 20 May 2021 05:17:53 GMT

Hi all. I just updated to 2.8 and something broke. The Fields View stopped working and I can no longer access the field design view. This happens either with feature classes, shapefiles or feature layers. Tested on new blank project, with new file geodatabase, or with new shape files. Whether I right click the vector file and select Design>Fields, or when I select the vector file and click form the ribbon Data>Fields, the result is the same.

If I move my project folders and uninstall can I put them back and work as usual without loosing my data?

Is there another option like a "clear cache" or "reset" function for the program so as to avoid uninstall?

Thanks for the help.

Re: ArcGIS Pro 2.8 Fields view error

BranislavBlagojevic — Thu, 20 May 2021 06:31:37 GMT

Checked. 'Fields View' works without any problems (in Catalog and Map View). Try restarting your computer, but you'll probably need to do a 'Clean Install'.

Re: ArcGIS Pro 2.8 Fields view error

DrVSSKiran — Thu, 20 May 2021 07:19:59 GMT

Hi,

If you upgraded the 2.7 to 2.8 then the field views working fine. You need to do two activities. Close your ArcGIS Pro, delete the temp and prefetch file from windows explorer and open a pro new project and connect to your feature class or shapefile folder in the catalog.

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Thu, 20 May 2021 11:45:50 GMT

Thanks guys. Tried all to no avail. Finally I uninstalled the program, clean installed 2.8 and the error remains.

Funny thing is that upon the new install some of my previous settings persisted (theme, previous project list, project shared directories).

I guess there lies the problem. Is there a way to make an "ultra" clean install, maybe by first deleting some reg keys or hidden folders? I have ArcGIS 10.8 running on the same machine as well..

Re: ArcGIS Pro 2.8 Fields view error

JayantaPoddar — Thu, 20 May 2021 12:31:17 GMT

Did this functionality snap right after upgrading ArcGIS Pro to v.2.8?

I too have ArcGIS Pro 2.8 and ArcMap 10.8.1 running in the same machine as well. Not facing such issue.

It would be best to contact the Esri Technical Support. They could have a closer look at the issue, the system configurations, drivers, etc.

Just out of curiosity: Are you able to add field from attribute table? Add Field also opens up the Fields View Tab.

Re: ArcGIS Pro 2.8 Fields view error

BranislavBlagojevic — Thu, 20 May 2021 12:55:50 GMT

Try this: go to Clean uninstall of ArcGIS Pro - Esri BeLux and follow the steps for uninstallation and new CLEAN installation.

Re: ArcGIS Pro 2.8 Fields view error

Robert_LeClair — Thu, 20 May 2021 17:19:22 GMT

I did a clean uninstall of ArcGIS Pro 2.7.x and a clean install of ArcGIS Pro 2.8.0. Then I renamed by ESRI folder in C:\Users\<user profile>\appdata\local and C:\Users\<user profile>\appdata\roaming to ESRI_OLD. Then I started ArcGIS Pro - no issues as of yet.

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Tue, 22 Jun 2021 05:42:50 GMT

Thank you guys for all your help and the replies.

1. @JayantaPoddar the Add Field produced the same error.

2. @BranislavBlagojevic & @Robert_LeClair by following your guide I was able to completely uninstall the 2.8 version, clean install it, renaming ESRI folder and all that you guys were so kind to suggest. However, the application continued to misbehave.

In addition, my tests included the creation of a new windows user that was able to replicate the error.

So...I once again completely striped down everything like your guide suggested, installed 2.7 with its 273_177550 patch and everything is working again as it should (leaving me with the stupid notification about a borked update).

So I guess I will skip this version completely and have my fingers crossed for 2.9, or maybe I wont be able to upgrade any more to a future version (without a windows reinstallation), which is a shame...

Re: ArcGIS Pro 2.8 Fields view error

AdamLake2 — Thu, 02 Sep 2021 15:23:18 GMT

Did you ever find a resolution to this issue? I have encountered the same issue in our environment and have tried a full uninstall, deleted profile, etc. and continue to have the same issue.

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Fri, 03 Sep 2021 08:47:19 GMT

Unfortunatelly no. I am stuck with 2.7 at the moment. The same issue happened with 2 desktops. Hoping that upgrading to 2.9 will resolve the issue.

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Thu, 16 Sep 2021 13:42:31 GMT

Hi, have you tried the 2.8.3 patch if it resolved the issue? Thanks.

Re: ArcGIS Pro 2.8 Fields view error

AliciaShyu — Fri, 17 Sep 2021 15:29:43 GMT

I just installed the 2.8.3 patch, and it didn't solve the issue. It looks like I need to uninstall 2.8 and install 2.7

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Fri, 12 Nov 2021 16:59:55 GMT

@AliciaShyu still no luck with 2.9. This affects my personal pc as well as my office pc. Both I suppose have a same windows issue that reproduce the error. I repeated the process by completely removing anything arcgis related (map, pro etc), deleted ESRI related folders from Local and Roaming folders respectively, deleted ESRI registry values, rebooted, clean installation of 2.9. Back to 2.7.

Re: ArcGIS Pro 2.8 Fields view error

DanielMcIntyre — Wed, 05 Jan 2022 20:54:07 GMT

Greetings everyone,

One of my faculty and his students have reported the same Fields view error with v2.8 and v2.9, both of which were clean installations in the following environments:

Azure VM (W10 Enterprise 20H2 Multi-session) running ArcGIS Pro 2.8 with Microsoft Hyper-V graphics & a VMware VM (W10 Enterprise 20H2) running ArcGIS Pro 2.9 with NVIDIA A40-2q GRID graphics.

The error does *not* occur on a ThinkCentre P520 (W10 Enterprise 1909) running ArcGIS Pro 2.8 with NVIDIA Quadro RTX 5000 discrete graphics or on a ThinkCentre P340 (W10 Enterprise 20H2) running ArcGIS 2.9 with NVIDIA Quadro P1000 discrete graphics.

It’s not the OS, user permissions, user profile or ArcGIS version. I suspect, but have yet to prove, the issue maybe related to the virtualized graphics.

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Mon, 28 Mar 2022 06:06:21 GMT

Fast forward today, I had to format the drive for other reasons, so I did a clean install of 2.9 with the v.2 patch. The problem still exists. However, I had my mind set to check if the program worked upon a fresh win 10 install. So It was the first program to install after the installation of the drivers and the windows' updates. The field view initially worked. I was happy, continued to install the rest of my applications only to find later the program misbehaving again. So apparently, some windows component breaks the installation.

Re: ArcGIS Pro 2.8 Fields view error

IvanDImitrov — Wed, 08 Jun 2022 07:33:29 GMT

Hi, guys!
I have the very same problem on 2.8 Pro. (WIN10)
I suppose the installation of both ArcGIS Desktop and ArcGIS Pro on the same machine is related to this problem. Also I suppose, the installation of other Python version (installed PGAdmin on mine) breaks the Python environments somehow. I'm sure the Python is the reason here... Hope this will help to investigate the error.
Workaround: Make and calculate the new field in ArcGIS Desktop, after that switch to Pro 2.8 for working with...

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Wed, 08 Jun 2022 07:42:01 GMT

I have a colleague with both installations working perfectly. Don't know what initiates the problem, but glad it starts to affect other people, so for ESRI to resolve it eventually...

Re: ArcGIS Pro 2.8 Fields view error

Robert_LeClair — Wed, 08 Jun 2022 14:18:41 GMT

So I spent some time looking into this error and a few things to mention. ArcGIS Pro and ArcMap (ArcGIS Desktop that was stated above) can exist on the same machine without any issues. Same for Python versions - ArcMap uses Python 2.7 and ArcGIS Pro 2.9.x uses 3.7.11. I've been using both applications concurrently on my instructor laptop for years. Regardless, here are some things I've found:

1. There is BUG-000143558 - In ArcGIS Pro via a virtual desktop, opening the fields view when designing fields on a feature class returns an error message, "An error occurred loading fields". This does not occur in 2.7 but has been seen in 2.8 and 2.9. It's currently under review by the Dev Team.

2. BUG-000149121 - "Error: "An error occurred loading fields" is returned when opening the fields view in ArcGIS Pro on a physical machine." It's currently under review by the Dev Team. Workaround is to uninstall 2.8 or 2.9 and use 2.7.

3. This has been seen by users that have Kaspersky antivirus running on their PC's. If you deactivate this program, then ArcGIS Pro works as expected.

4. In VM's the Touch Keyboard and Handwriting Panel services caused this issue. Disabling the services caused the issue to go away. May work for a physical machine if these are enabled.

5. The other reports have to do with geodatabases and hosted feature layers. So this item doesn't seem to apply here.

I'll continue looking into this but I'd recommend logging these occurrences with the appropriate bug report above. That way your customer number is associated with the bug and you'll get updates. Also, ArcGIS Pro 3.0 looks to drop sometime this month so I'd be curious to learn if the fix is applied here with the updated application.

Re: ArcGIS Pro 2.8 Fields view error

AdamLake2 — Wed, 08 Jun 2022 16:16:26 GMT

BUG-000143558 is the one that I initially logged with ESRI. We don't use Kaspersky and the Touch Keyboard and Handwriting Panel service has been disabled, so neither one is a magic fix. Reading through this thread, I agree with @DanielMcIntyre that it likely has to do with the interaction between Pro and certain NVIDIA drivers, especially the Grid drivers. We are using the older T4 cards, so it's a little disheartening to read that the issue exists with the A40 cards as well.

I'm hoping Pro 3.0 fixes this bug because this has been a show stopper for us that leaves us stuck on 2.7.

Re: ArcGIS Pro 2.8 Fields view error

Cyprus_Forest_Department — Thu, 09 Jun 2022 05:06:05 GMT

Same here, no Kaspersky (Microsoft Security Essentials is used) and Touch Keyboard service disabled. In addition the two machines that replicated the problem run with Intel on board GPU.