topic Re: 2.9.2 add data box appearing quite small in ArcGIS Pro Questions

2.9.2 add data box appearing quite small

wayfaringrob — Tue, 08 Mar 2022 16:36:20 GMT

Has anyone else experienced this? After updating to 2.9.2, the Add Data box shows up really tiny and no longer remembers its size and location from last time. No issue on 2.9.1.

We have 2 daily GIS users in my organization and we're both having the problem.

Re: 2.9.2 add data box appearing quite small

Robert_LeClair — Tue, 08 Mar 2022 20:59:00 GMT

I'm running ArcGIS Pro 2.9.2 as well and do not see this UI issue of decreased size/location. Try this on the 2 affected machines, rename the ESRI folder in the C:\users\<user_profile>\appdata\local and :\users\<user_profile>\appdata\roaming to ESRI_OLD and attempt to add data again. What is the result? Please advise.

Re: 2.9.2 add data box appearing quite small

wayfaringrob — Tue, 08 Mar 2022 22:45:47 GMT

For me, it keeps resetting still. I'll have my counterpart try tomorrow.

I'll also note the issue is affecting all similar dialogs - Save Project As, Output Location, etc.

Re: 2.9.2 add data box appearing quite small

StephenM01 — Tue, 08 Mar 2022 23:37:57 GMT

Same here. Came here to see if anyone else came across this at 2.9.2. Every dialog box that opens the file explorer is the same small size and its size and location reset every time.

Re: 2.9.2 add data box appearing quite small

JackLau — Wed, 16 Mar 2022 15:54:57 GMT

Similar issue as well

Re: 2.9.2 add data box appearing quite small

wayfaringrob — Thu, 07 Apr 2022 19:55:00 GMT

Hey @Robert_LeClair , is this posting sufficient notice, or would I need to submit this as a support ticket to have this looked into? Thanks.

Re: 2.9.2 add data box appearing quite small

wayfaringrob — Thu, 28 Apr 2022 18:41:13 GMT

An update via technical support for those interested: they were seeing the faulty behavior in 2.9.2 as well, but were able to test 3.0 and found that it is working properly there. So, your best bet is to sit tight a few more months (3.0 is coming yet this quarter), or if it bothers you enough, downgrade to 2.9.1 in the meantime.