topic Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..." in ArcGIS Pro Questions

ArcGIS Pro Locator Properties not showing settings, just "Loading..."

Stephen_Usmar — Tue, 19 Sep 2017 22:06:12 GMT

Hi, when opening the Properties for a Locator none of the settings ever load or able to be modified. All I get are a "Loading..." dialog that never returns anything (see image).

Any suggestions on how to fix this would be appreciated.

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

shan_sarkar — Wed, 20 Sep 2017 07:10:05 GMT

Stephen,

It will be great if you can provide the following information.

How was the address locator created?
What address locator style is used for this address locator?
Apart from viewing the properties are you able to geocode addresses?
Is your address locator stored within a database or in a file folder?
If it is a database what kind of a database are you using to store it in?
If you are storing the address locator in a file folder the address locator accessible locally on your machine?

~Shan

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

Stephen_Usmar — Thu, 21 Sep 2017 00:34:51 GMT

Hi Shan

Thanks for responding, answers as follows:

How was the address locator created?
Using ArcGIS Pro Create Address Locator tool tool
What address locator style is used for this address locator?
Single Field
Apart from viewing the properties are you able to geocode addresses?
Yes, I can geocode addresses but as I cannot set the parameters it does include the RefID data that I need to include in the output.
Is your address locator stored within a database or in a file folder?
In a file folder
If it is a database what kind of a database are you using to store it in?
Just using a GeoDatabase in Pro
If you are storing the address locator in a file folder the address locator accessible locally on your machine?
Yes, stored locally and is accessible.

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

shan_sarkar — Fri, 22 Sep 2017 05:05:44 GMT

Stephen,

Thanks for answering the questions.

What version of ArcGIS Pro was used to create the address locator?

The geodatabase which contains the feature class, was it also created using ArcGIS Pro?

Just a side note when you use the address locator for geocoding addresses it only accepts address as an input you will be be able to set specific fields as output.

You may refer Geocode Addresses—Help | ArcGIS Desktop

~Shan

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

Stephen_Usmar — Wed, 11 Oct 2017 22:15:24 GMT

The locator was produced using Pro version 2.0.1 and the GeoDB and feature classes produced using this version.

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

ShanaBritt — Fri, 02 Feb 2018 02:20:42 GMT

Are you still getting the behavior if you have upgraded to ArcGIS Pro 2.1 when you create the locator with the Single Field locator style and the feature class from the file geodatabase?

Does the same error occur if you create the locator using the General - Gazetteer locator style and use the PlaceName field to map the field in your data that you would have used as the KeyField in the Single Field style?

Does the feature class in the geodatabase contain global ids?

-Shana

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

Stephen_Usmar — Tue, 06 Feb 2018 19:22:46 GMT

Hi Shana

I haven't tried with the updated version of ArcGIS Pro but will look to use this next time I run the geocoder.

Stephen

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

SusanHeinrich — Sun, 28 Jul 2019 05:48:47 GMT

I am having the same issue in ArcGIS Pro 2.4. My problem is identical to that described above - I can geocode the addresses but I cannot change any settings (including using an alias table)...

I have done all software updates and have even reinstalled the software. This is an issue for all geocoding I do.

Any ideas for what I could try?

Cheers

Sisan

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

ShanaBritt — Mon, 29 Jul 2019 06:48:00 GMT

Susan:

1. Did you use the Create Address Locator tool to create the locator that is giving you the problem when opening the properties? Which locator style was used to create the locator?

2. Is the locator you are opening the properties for stored on your local machine or are you accessing it from a network location in your organization?

3. Do you get the same behavior with a locator that was created with the Create Locator tool?

4. Do all of the locators that have been loaded and added to the project show up in the Locators folder on the Catalog pane before you try to access the locator properties?

5. Do you get the same behavior if you access the locator properties from the Locate pane Settings tab?

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

SusanHeinrich — Wed, 31 Jul 2019 03:26:40 GMT

Hi Shana,

I have put my responses below:

1. Did you use the Create Address Locator tool to create the locator that is giving you the problem when opening the properties? Which locator style was used to create the locator?

Yes, I used the Create Address Locator tool, with the US Address - Dual Ranges

2. Is the locator you are opening the properties for stored on your local machine or are you accessing it from a network location in your organization?

It is stored on my local machine.

3. Do you get the same behavior with a locator that was created with the Create Locator tool?

Yes...

4. Do all of the locators that have been loaded and added to the project show up in the Locators folder on the Catalog pane before you try to access the locator properties?

Yes...

5. Do you get the same behavior if you access the locator properties from the Locate pane Settings tab?

Yes, I do...

Thanks for your help!

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

ShanaBritt — Thu, 01 Aug 2019 04:40:07 GMT

Susan:

1. Did you rename the locator outside of ArcGIS Pro after you created it, but before opening the locator properties?

2. Can you share a screenshot of the Catalog pane and Locate pane Settings tab that includes the locator where the properties aren't loading?

3. Is this behavior happening with all locators or specific locators?

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

SusanHeinrich — Sat, 03 Aug 2019 22:40:00 GMT

Hi Shana,

No, I have not renames the locator outside of ArcGIS Pro. I am having the same problem with all locators as far as I can tell. See image below.

Thanks again for your help.

Susan

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

JohnPlunkett — Mon, 05 Aug 2019 04:02:41 GMT

Can you create a new local user on your computer

Open ArcGIS Pro and create a locator and do the properties appear?

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

SusanHeinrich — Tue, 06 Aug 2019 05:29:55 GMT

Hi John,

I have created another user and I am having the same problem. I have also uninstalled and reinstalled the software and have completed all of the updates... and I still have the same problem.

Thanks for the suggestion - any other ideas?

Thanks

Susan

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

ShanaBritt — Tue, 06 Aug 2019 14:10:06 GMT

Susan:

If you have ArcMap available to you, create the locator in ArcMap and add the locator to Pro. Do you get the same behavior accessing the Properties? Also, for the existing locator created in Pro, if you have ArcMap, you should be able to adjust the setting you need and use the locator in Pro.

Do others in your organization have the same problem? If a different user signs onto your machine do they encounter the same problem?

Re: ArcGIS Pro Locator Properties not showing settings, just "Loading..."

ShanaBritt — Tue, 06 Aug 2019 14:11:01 GMT

Stephen:

Have you had a chance to upgrade your Pro? If so, do you continue to get the same behavior?