topic Re: Arcgis pro is too slow in ArcGIS Pro Questions

Arcgis pro is too slow

AyazTariq — Thu, 01 Jul 2021 20:14:32 GMT

I'm using arcgis pro 2.5

its too slow and not usable in any case, in a new project I've imported csv table that have just 43 rows, and when using xy table to points tool its just going on, processing, processing for infinite time, even canceling the command take hours.

very disappointed

using core i7, 16 ram, 2 gb graphics card.

Re: Arcgis pro is too slow

George_Thompson — Thu, 01 Jul 2021 20:17:08 GMT

I would recommend updating to a new version of ArcGIS Pro (latest is 2.8.1).

There are many changes made between all the versions to improve performance.

Re: Arcgis pro is too slow

DrVSSKiran — Thu, 01 Jul 2021 20:31:39 GMT

Hi,

Please check CPU usage first if its not using more than 50 to70% try to update arcgis pro to latest version and assign gpu for ArcGIS pro.

Re: Arcgis pro is too slow

DanPatterson — Thu, 01 Jul 2021 21:29:11 GMT

For Pro performance issues, read this

Troubleshooting Performance Issues in ArcGIS Pro - Esri Community

Re: Arcgis pro is too slow

BrianE — Fri, 02 Jul 2021 01:44:18 GMT

Has always been slow since 2.0. ESPECIALLY when working on a network drive. 3D performance not all that hot either.

Re: Arcgis pro is too slow

Luke_Pinner — Fri, 02 Jul 2021 05:04:43 GMT

Weird. I've moved exclusively to Pro since 2.1 as I find it to be so much faster than ArcMap for my use cases (mainly geoprocessing).

Re: Arcgis pro is too slow

AyazTariq — Fri, 02 Jul 2021 09:14:06 GMT

My cpu usage is 3% and GPU usage is 7% during the task running

Re: Arcgis pro is too slow

DanPatterson — Fri, 02 Jul 2021 09:23:43 GMT

If the data are stored on your local machine, to rule out network issues, and you have read the link I sent and nothing helps... contact Tech Support

Re: Arcgis pro is too slow

KoryKramer — Fri, 02 Jul 2021 12:43:54 GMT

Hi Brian,

There are some good suggestions from other community members below.

A number of performance and productivity improvements were made in ArcGIS Pro 2.8, and we would recommend that you upgrade to 2.8 if you have not yet done so. Some of the key improvements are noted in the What’s new in ArcGIS Pro 2.8 help topic.

While the above improvements will positively impact users who were experiencing problems in the areas where performance was specifically addressed, performance issues are complex, with a number of contributing factors. We acknowledge that ArcGIS Pro 2.8 will not provide a remedy for every suboptimal performance issue that users could potentially encounter, and as such, 2.8 may not resolve a specific issue you may be experiencing.

From the troubleshooting link that Dan shared, we'd be interested in your 'Can you run it' results and Performance Assessment Tool results if you run those.

Whether the machine meets the minimum system requirements and how it performs when running PAT are good indicators to help set the expectation of the performance you can expect to achieve when running ArcGIS Pro.

I hope that sharing these resources helps. If you have specific workflows or data processes that demonstrate a performance issue in ArcGIS Pro, we would like to work with you directly to understand and document those so that they can be assessed by the development team.

Re: Arcgis pro is too slow

BrianE — Fri, 02 Jul 2021 16:23:38 GMT

Kory,

The delays are even worse in 2.8.1. Our workflows move at a glacial slowness now. Everything worked fine in 2.7 and all of our computers are powerful enough.

We are working with 3D lyrx files.

No performance upgrade here. Major downgrade in speed.

Re: Arcgis pro is too slow

DanPatterson — Fri, 02 Jul 2021 16:40:17 GMT

data on the local machines? or via network?

Re: Arcgis pro is too slow

KoryKramer — Fri, 02 Jul 2021 16:43:47 GMT

Sorry to hear that, Brian.

Since you can demonstrate a performance difference between 2.7, 2.8 and 2.8.1 I'd say that it would be important to work with technical support to report the performance disparity you are seeing so that it can be submitted to the appropriate development team.

Re: Arcgis pro is too slow

AyazTariq — Fri, 02 Jul 2021 17:23:57 GMT

on local machine , just a csv file contains 43 rows and three columns,

Re: Arcgis pro is too slow

DrVSSKiran — Fri, 02 Jul 2021 20:08:44 GMT

Try the following steps once:

1. Uninstall the ArcGIS Pro

2. Delete all temp files and logs

3. Restart the system

4. Install the latest version

5. Copy your data in "C" drive and create a project in default document location and try. I believe you may see the performance difference.

If still issue is not resolved then raise the issue with Esri support desk team.

Re: Arcgis pro is too slow

BrianE — Wed, 07 Jul 2021 16:19:44 GMT

Kory,

Any chance we can take this conversation off the forum? We just ran 2 identical workflows on 2 identical machines in identical environments.

Workflow in 2.7.0 took 20 seconds

Workflow in 2.8.0 took 2 minutes 55 seconds.

We have gone down this road before with Pro updates. I think Esri needs to be more transparent about the slowness issues many of its users experience. There are numerous posts about these issues and 80%-90% of the time the user is told to contact support only to never hear about the underlying issues and the solutions (if any).

Re: Arcgis pro is too slow

KoryKramer — Wed, 07 Jul 2021 19:03:07 GMT

I just private messaged you @BrianE

Thank you

Re: Arcgis pro is too slow

SolomonTesfamichael — Fri, 18 Feb 2022 17:00:44 GMT

Hi George

My institution (University of Johannesburg, South Africa) uses ArcGIS Pro 2.9 educational site license. Opening the software on client computers takes long. Activating extensions takes not less than 30 minutes. This is threatening our class activities prepared to be run on ArcGIS Pro. It works ok on Single Use system; the problem is for concurrent use. Any help? I thought migrating from ArcMap to ArcGIS Pro would be the right decision to help our students.

Re: Arcgis pro is too slow

SolomonTesfamichael — Fri, 18 Feb 2022 17:43:36 GMT

Hi Kory

I know this is an old tag. I am having trouble with a very slow ArcGIS Pro 2.9 on concurrent use. Did you get any solution to your problems? I migrated from ArcMap this year for my teaching and it is becoming a nightmare to my class.

Re: Arcgis pro is too slow

SolomonTesfamichael — Fri, 18 Feb 2022 17:44:18 GMT

Apologies. I mean Brian.

Re: Arcgis pro is too slow

KoryKramer — Tue, 22 Feb 2022 13:48:00 GMT

Hi Solomon, I looked into the Support case and it appears that technical support is currently investigating the license manager setup with you. Because the issue is specific to your environment, working with technical support will be the most effective way to get to a resolution.

Thank you,

Kory