topic Re: Publishing Job Stuck in Queue, how to Stop Publishing Job in ArcGIS Pro Questions

Publishing Job Stuck in Queue, how to Stop Publishing Job

HaroldKrivell — Mon, 22 Feb 2021 21:03:10 GMT

I have a customer who's Publishing Job is stuck for more than 24 hrs. He attempted to publish a map package, he is trying to cancel the job but it does not cancel. We did the following...

1. Task Manager force stop ArcGIS Pro- After Restarting, ArcPro still has the publishing job running in queue.

2. Stopped and restarted the portal publishing service.

Is there anything I'm missing at this point?

Re: Publishing Job Stuck in Queue, how to Stop Publishing Job

AndrewWeiland — Wed, 28 Apr 2021 19:59:51 GMT

Same problem. This needs to stop, because all of my other projects are waiting in the queue to be shared.

Re: Publishing Job Stuck in Queue, how to Stop Publishing Job

JustinKraemer — Fri, 14 May 2021 17:46:17 GMT

Same here, too. Have either of you gotten past this, and how?

Re: Publishing Job Stuck in Queue, how to Stop Publishing Job

VincentRobinson — Fri, 17 Dec 2021 15:56:46 GMT

I'm having this issue too.

Re: Publishing Job Stuck in Queue, how to Stop Publishing Job

AndrewWeiland — Fri, 17 Dec 2021 16:02:12 GMT

I ended up having to stop the process in my Task Manager on my computer.

Re: Publishing Job Stuck in Queue, how to Stop Publishing Job

PLadd — Thu, 10 Feb 2022 16:01:06 GMT

I'd like to offer my experience with this and what I found might be a solution. My Publishing jobs kept getting "stuck." I could only kill the job by killing AGPro in task manager (sometimes I could close the AGPro app to end i). But this didn't resolve the problem with the publishing getting stuck.

Turns out my C:\ drive was getting so full there wasn't enough space to finish the job - so it just hung.

Here's the path where publishing jobs are staged. I had over 40 GB of **bleep** stuck in there. Once I deleted it all, the next publishing job completed (it took a while - 23 minutes - because it was a big hillshade file but it did finish).

C:\Users\<username>\AppData\Local\ESRI\ArcGISPro\Staging\SharingProcesses

Hope this saves somebody some aggrevation.

Re: Publishing Job Stuck in Queue, how to Stop Publishing Job

bshow — Mon, 18 Apr 2022 14:59:40 GMT

that worked! thank you!!

Re: Publishing Job Stuck in Queue, how to Stop Publishing Job

Sean-Sweeney — Tue, 31 Jan 2023 13:48:56 GMT

I tried @PLadd's solution, but things were still hung for me. It was great to get that directory cleaned out, though - thanks for the tip!

If things are still stuck for you as well after cleaning up those files, here's another option I found that did un-hang things for me: Problem: Unable to cancel a job in ArcGIS Pro (esri.com).