topic Re: Problems with all ArcGIS Pro tasks after a geoprocessing tool is used in ArcGIS Pro Questions

Problems with all ArcGIS Pro tasks after a geoprocessing tool is used

LaurieKurilla1 — Sat, 29 Jan 2022 20:43:08 GMT

After using a geoprocessing tool, for example, "polygon to raster" nothing else works. The geoprocessing tool completes, and you can close that window, however when I attempt to do anything else that geoprocessing window pops up again. I can't SAVE, MINIMIZE, QUIT, SELECT, choose a different tab... NOTHING. Every subsequent action brings the geoprocessing window back up. This happens in many different .APRXs. I have to go into TASK MANAGER and kill the ArcGIS processes. As a result, my work is lost.

Re: Problems with all ArcGIS Pro tasks after a geoprocessing tool is used

DanPatterson — Sat, 29 Jan 2022 21:51:30 GMT

contact tech support

probably no point in recommending a reinstall, unless this is the first time that tasks have been used and you have no basis to say that they worked before

Re: Problems with all ArcGIS Pro tasks after a geoprocessing tool is used

LaurieKurilla1 — Sun, 30 Jan 2022 00:50:01 GMT

Hi Dan,

Yes, I have used these geoprocessing tools hundreds of times on many difference .APRXs. I have been experiencing this problem for about a week now. I use ArcGIS Pro everyday and for many hours. I've gotten to the point, where when this happens and I have to kill the process and re-open, after two or three times of doing this I will reboot my laptop. Today I upgraded to the newest release and I created a new .APRX with only 2 rasters/layers and ran the geoprocessing tool ("reclassify") and boom same problem. I have experienced other spurious problems, such as the APRX freezing, as well. Although, I didn't document exactly what I was doing before this happened. I'm using an XPS 15 7590 with 32 GB RAM. 2.60 GHz CPU. Windows 10 Home.

Re: Problems with all ArcGIS Pro tasks after a geoprocessing tool is used

DanPatterson — Sun, 30 Jan 2022 04:05:40 GMT

it could be that you system needs a cleaning. Have you deleted all caches associated with Pro? emptied/cleaned out temp folders?

Delete your history? (and there are lots of other types other than the ones listed in the following)

Geoprocessing history—ArcGIS Pro | Documentation

I doubt your computer is the problem and perhaps not even Pro (eg. virus scanning software).

If a house-cleaning doesn't work, I still think Tech Support can make suggestions.