https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126738#M49092 <P>Of course, glad we were able to find this to help you out!</P> Thu, 16 Dec 2021 16:15:16 GMT DavidLombardo 2021-12-16T16:15:16Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126265#M49053 <P>Hello,</P><P>I am printing 2 tiles that are 36x82" directly from ArcGIS Pro. Everything except the basemap printed.&nbsp;</P><P>I cannot export to PDF or Image and print. This makes the files too large and the printing process crashes, I have tried a number of settings and options for over a week with pdfs and images, so I'd like to focus on why pro isn't printing the basemap.&nbsp;</P><P>Any assistance would be very welcome!!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JessicaJThompson_0-1639580597705.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/29760i83398C9F888DB806/image-size/medium?v=v2&amp;px=400" role="button" title="JessicaJThompson_0-1639580597705.png" alt="JessicaJThompson_0-1639580597705.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">JessicaJThompson_0-1639580597705.png</span></span></P><P>All labels and features printed. Just the World Terrain Base basemap didn't.</P><P>&nbsp;</P><P>Thank you for your input!</P><P>Cheers!</P><P>Jessica</P> Wed, 15 Dec 2021 15:06:22 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126265#M49053 JessicaJThompson 2021-12-15T15:06:22Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126274#M49056 <P>Is the base map coming from the older image tiles, or the newer vector tiles service? Also, what is the scale of the map? I've had issues getting vector tile services to print properly at large scales.</P> Wed, 15 Dec 2021 15:33:14 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126274#M49056 jcarlson 2021-12-15T15:33:14Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126299#M49061 It is an ESRI vector tile basemap at 1:275,000<BR />Thank you for taking the time to help me sort this out.<BR /> Wed, 15 Dec 2021 16:44:07 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126299#M49061 JessicaJThompson 2021-12-15T16:44:07Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126678#M49088 <P>This issue looks to be related to the scale ranges set for the base map. We need to adjust the scale ranges so the scale to which we have the base map set to is included.</P><P><A href="https://pro.arcgis.com/en/pro-app/latest/help/mapping/layer-properties/display-layers-at-certain-scales.htm#GUID-B16383D1-D5C4-4FD7-A324-39EC6BC4302B" target="_blank">https://pro.arcgis.com/en/pro-app/latest/help/mapping/layer-properties/display-layers-at-certain-scales.htm#GUID-B16383D1-D5C4-4FD7-A324-39EC6BC4302B</A></P> Thu, 16 Dec 2021 14:53:50 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126678#M49088 DavidLombardo 2021-12-16T14:53:50Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126688#M49089 <P>Thank you so much for your assistance and finding this little obscure source. It worked! I was able to print with the basemap!</P> Thu, 16 Dec 2021 15:08:22 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126688#M49089 JessicaJThompson 2021-12-16T15:08:22Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126689#M49090 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/363906">@jcarlson</a>&nbsp;David from ESRI helped me find a solution, which may help you the next time!</P> Thu, 16 Dec 2021 15:09:36 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126689#M49090 JessicaJThompson 2021-12-16T15:09:36Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126738#M49092 <P>Of course, glad we were able to find this to help you out!</P> Thu, 16 Dec 2021 16:15:16 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1126738#M49092 DavidLombardo 2021-12-16T16:15:16Z https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1281909#M68302 <P>I know this post is old but I wanted to let everyone know that this solution fixed our same issue recently.</P><P>Thanks</P> Mon, 24 Apr 2023 16:29:08 GMT https://community.esri.com/t5/arcgis-pro-questions/basmap-not-printing-arcgis-pro-2-9-0/m-p/1281909#M68302 JonBeets1 2023-04-24T16:29:08Z