topic Re: Pro does not recognize license server in ArcGIS Pro Questions

Pro does not recognize license server

mody_buchbinder — Wed, 17 Nov 2021 06:04:45 GMT

hello all

We get this message on one of our machines.

The license server is the newest (2021.1)

Same message from different user only on one machine.

No firewall.

The only different for this machine is that Pro was installed originally on 😧 , then it was uninstalled and reinstalled on C: - I have no idea on how this should affect in any way.

Any ideas?

Thanks

Re: Pro does not recognize license server

JayantaPoddar — Wed, 17 Nov 2021 07:42:23 GMT

Did you try rebooting the ArcGIS Pro machine, and give it another try?

An alternate option would be a clean uninstall of ArcGIS Pro (remove folders including the ones in AppData folder, clear registry,etc.). Reboot and reinstall ArcGIS Pro again.

Re: Pro does not recognize license server

jcarlson — Wed, 17 Nov 2021 13:57:33 GMT

I would also suggest running the LSA installer as an administrator, to ensure that the latest version installs for the entire machine, not simply one user.

Just last week, we attempted to upgrade our LSA to 2021.1, but because the user running the installer didn't have the appropriate permissions, it didn't actually upgrade the LSA instance our licenses were on, but rather installed a new instance just for their user. Re-running the installer as an administrator solved the issue for us.

Re: Pro does not recognize license server

VMitch — Fri, 19 Nov 2021 12:11:07 GMT

Had similar happen, and a fresh uninstall/reinstall fixed the issue for me. Good luck