topic Re: ARCGIS pro tools are not working in ArcGIS Pro Questions

ARCGIS pro tools are not working

farheenkhanum — Thu, 04 Nov 2021 15:53:36 GMT

Hi,

I tried to update the ArcGIS pro as received the notification of the update. It wasn't upgraded and revert back due to some error in it. Later on, I reinstall my old files of ArcGIS Pro but now no tool is working as showing the tools are not authorized. I tried to enter the authorization number which I have but it is also not accepting it.

Previously, all tools were working. Can anyone help me with how it will work again? My licensed version is totally useless for me

Re: ARCGIS pro tools are not working

JayantaPoddar — Thu, 04 Nov 2021 18:05:39 GMT

What version of ArcGIS Pro are you using?

How is ArcGIS Pro licensed (Named User, Single Use or Concurrent Use)? If Named User, did you authorize ArcGIS Pro to work offline?

As you respond to the above queries, I would also suggest you to contact Esri Support.

Re: ARCGIS pro tools are not working

AlfredBaldenweck — Fri, 05 Nov 2021 00:35:56 GMT

Another thing, depending on what exact error message you're getting, is to check any add-ons you have. I know that, for example, XTools 20 removed the ability to use any tool in Pro 2.7 that wasn't also available on AGOL due to compatibility issues. ("Failed to load system tools").