topic Re: PDF Attachments not showing in ArcGIS Pro Questions

PDF Attachments not showing

MaryJoWatson — Wed, 24 Mar 2021 16:47:02 GMT

I am fairly new to ArcGIS Pro but have had success with attachments in arcmap. I setup my attachments, basically the same way as in arcmap, using the attachment tools. For the life of me, I cannot get the pdf attachment to show up in ArcGIS Pro. I click on the feature with the identify tool, but the attachment does not show. I have the pop-up configured to show the attachment! Am I missing something?

Re: PDF Attachments not showing

Robert_LeClair — Thu, 25 Mar 2021 16:16:56 GMT

Mary - are you using this workflow listed here - please advise.

Re: PDF Attachments not showing

MaryJoWatson — Thu, 25 Mar 2021 16:20:23 GMT

Yes, I am using that workflow. It works for jpg but not pdf.

Re: PDF Attachments not showing

Robert_LeClair — Thu, 25 Mar 2021 16:22:01 GMT

Okay so we know attachments are working. Silly question but do you have Adobe Reader installed on your computer?

Re: PDF Attachments not showing

MaryJoWatson — Thu, 25 Mar 2021 16:26:23 GMT

Yes, definitely. I can open the pdf that I want to use as an attachment. 😊

Re: PDF Attachments not showing

Robert_LeClair — Thu, 25 Mar 2021 16:38:50 GMT

Okay - sorry - had to ask! 🙂 So I enabled attachments on a Point Feature class, clicked the Edit tab, added a *.pdf to the selected point, saved my edit. Then to test, selected the same point, went to the Edit Tab and clicked Attributes in the Selection Group. This opened the Attribute Pane. Clicked Attachments and saw my *.pdf. Double clicked the *.pdf and it opened in Adobe Reader. I'm using ArcGIS Pro. 2.7.2.

Re: PDF Attachments not showing

RobertHolliday — Tue, 02 Nov 2021 15:39:11 GMT

Good Morning,

Did you ever figure this out?

Re: PDF Attachments not showing

AnasAlkhrissat — Tue, 13 Sep 2022 17:56:58 GMT

whiteout edit tab, can the user see the pdf and open ?

Re: PDF Attachments not showing

ToddHelt — Wed, 29 Mar 2023 13:14:54 GMT

Hi, did you ever figure this out? I am experiencing same issue. Thanks in advance for any additional information.

Todd

Re: PDF Attachments not showing

StaceyMcDaniel — Fri, 19 Apr 2024 13:55:34 GMT

I came across this older post when I was questing the same thing in ArcGIS Pro for accessing attachments that weren't image files and found this today. Hope it helps.

https://pro.arcgis.com/en/pro-app/latest/help/mapping/navigation/configure-pop-ups.htm#:~:text=For%20layers%20with%20enabled%20attachments,in%20the%20default%20file%20handler.