topic Re: Export to PDF doesn't draw cached base map? in ArcGIS Pro Questions

Export to PDF doesn't draw cached base map?

CatherineHansen_2021 — Thu, 07 Oct 2021 16:25:20 GMT

We are using ArcGIS Pro 2.8.3 and are seeing that cached basemaps are dropped (not captured) in any layout exported as a PDF (or JPEG or TIFF as well). Assuming it's related to how cached images draw, but wish we really knew why it was happening and if it could be fixed...

Are there any plans to address this in future patches? Or can anything be done to circumvent this glitch (besides not using cached basemaps...)

Catherine Hansen | MNIT Services partnering with MN Department of Natural Resources

Re: Export to PDF doesn't draw cached base map?

SzuNyiapTang — Wed, 13 Oct 2021 23:28:53 GMT

Hi @CatherineHansen_2021 ,

Are you using a custom cache basemap? If so, you may want to check the following options in ArcGIS Server

Service Properties (Service Editor) -> Capabilities -> Mapping ->

Uncheck "Allow per request modification of layer order and symbology"

Hope this helps.

Regards,

Tang