https://community.esri.com/t5/arcgis-pro-questions/citizen-problem-reporter-send-email-notifications/m-p/1104852#M46366 <P>Hello,</P><P>I seem to be having some difficulty with Send Emails from the ServiceSupport.pyt.&nbsp; I've attached a screenshot featuring my email settings for sending an email notice to the submitter of a report.&nbsp; I've exported and downloaded a copy of the Citizen Problems hosted feature layer and the Email Status field is still showing Null instead of Sent for any and all submissions.&nbsp; I've deleted my JSON and re-ran the geoprocessing, thereby recreating the JSON, but nothing has changed and everything occupies the same folder.</P><P>I started with an email to a submitter but would like to expand to internal email notifications as well.</P><P>Can someone please offer some assistance?</P><P>Thank you.</P><P>JD</P> Tue, 05 Oct 2021 16:04:21 GMT JD1016 2021-10-05T16:04:21Z https://community.esri.com/t5/arcgis-pro-questions/citizen-problem-reporter-send-email-notifications/m-p/1104852#M46366 <P>Hello,</P><P>I seem to be having some difficulty with Send Emails from the ServiceSupport.pyt.&nbsp; I've attached a screenshot featuring my email settings for sending an email notice to the submitter of a report.&nbsp; I've exported and downloaded a copy of the Citizen Problems hosted feature layer and the Email Status field is still showing Null instead of Sent for any and all submissions.&nbsp; I've deleted my JSON and re-ran the geoprocessing, thereby recreating the JSON, but nothing has changed and everything occupies the same folder.</P><P>I started with an email to a submitter but would like to expand to internal email notifications as well.</P><P>Can someone please offer some assistance?</P><P>Thank you.</P><P>JD</P> Tue, 05 Oct 2021 16:04:21 GMT https://community.esri.com/t5/arcgis-pro-questions/citizen-problem-reporter-send-email-notifications/m-p/1104852#M46366 JD1016 2021-10-05T16:04:21Z